IT Support Analyst Huntingdon About Fleet Assist Fleet Assist are the UK’s leading supply chain management specialist of service, maintenance and repair services to over 1.3million vehicles across leasing, rental, salary sacrifice and vehicle subscription businesses. Our fully managed SMR network in excess of 5,500 garages and over 500 mobile service units is the largest of its kind in the UK. The Role Are you looking for a new role as an IT Support Analyst? Do you have experience supporting applications and talking with internal or external customers? Do know the basics of what SFTP and CSV are? This is your chance to make a significant impact in growing company by supporting a range of internal and external applications. You’ll need to learn the functionality of the applications, discuss problems with users, troubleshoot problems and share that knowledge with team members. What We’re Looking For A technology generalist that enjoys working with technology At least 2 years in an IT Support Analyst role supporting application software You enjoy problem solving and have excellent problem-solving skills and attention to detail. You have strong communication skills and teamwork abilities. You have strong organizational and time management skills. Have a pro-active, can-do attitude. We would particularly interested if you have experience of Automotive Fleet industry experience Experience with Epyx 1Link Your Responsibilities Provide timely troubleshooting and support for application software and occasionally hardware Be the first port of call for our range of internal and external applications Collaborate with internal departments to investigate and solve their application issues Assist with problems in our CSV SFTP batch uploads Provide technical support across the company Prioritise tasks and ensure quality outcomes Communicate effectively with all levels including executives and external customers Provide guidance to team members on how the software operates Perks and Benefits Competitive Salary Option to increase annual leave through an annual leave purchase scheme or long service annual leave Private healthcare, gym discounts, and more Death in Service Insurance Training and development opportunities Join Us: Fleet Assist is dedicated to promoting equal opportunities, diversity, and inclusion. We believe in creating a workplace where everyone feels valued and supported. Ready to make a difference? Apply now and be part of a team that’s shaping the future of the automotive industry