Full Time 45 Hours Per Week –– Fully Flexible, Including Weekends.
We are looking for a Restaurant Manager who will have proven capabilities for running a successful restaurant and promoting excellent customer service.
You must be enthusiastic and wish to pro-actively develop the business. This is a hands-on role where teamwork and communication are vital.
The main function of the Restaurant General Manager is to oversee staff, ensure that the business operation runs smoothly, and handle escalated customer queries and grievances.
Must be able to work weekends. 2 years Management experience.
Experience at management level is required. Must be able to demonstrate a passion for Guest Service.
As a Restaurant Manager, you will manage, lead, inspire, and develop an amazing team, ensuring all customers have a great restaurant experience.
What we Offer:
Benefits include staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.
Skills required:
* Excellent customer service skills.
* Communication and team management abilities.
* Minimum 2 years’ experience of managing a busy restaurant and large team.
* Managerial experience.
* Good IT skills – Excel and Word.
* Level 2/3 food hygiene.
Duties will include:
* The smooth running of the department with diligence, discipline, and trust.
* Ensuring the integrity & security of the Tills and Till area.
* Ensuring all relevant risk & COSHH assessments have been completed and control measures are followed.
* Monitoring ongoing operations and resolving issues promptly.
* Identifying and tending to/reporting all issues relating to your produce or the team quickly and efficiently.
* Ensuring all colleagues & customers are dealt with in a professional, respectful, and attentive fashion.
* Identifying opportunities to improve sales with good value, high quality, consistent, and unique produce.
* Identifying and reporting/tending to maintenance issues in your department.
* Identifying and reporting/tending to Health & Safety issues.
* Being aware of and managing all food hygiene requirements.
* Ensuring all the Company fixtures and fittings are looked after.
* Ensuring all Company Property, including, but not limited to, machinery, equipment, retail stock, and non-retail items for colleague use, is looked after and used correctly.
* Empowering and developing yourself and your team to their full potential with encouragement and training.
If you would like to join our family-run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
How to apply:
Please send your CV and cover letter to: Andy Noon Regional Restaurant
anoon@britishgardencentres.com
Applications close – Tuesday 11th February 2025
Due to the high volume of applications, we will only contact you if your application is successful.
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