Job description: Position: Administrator Location: McQuillan Environmental, Antrim Responsible to: Environmental General Manager Contract type: Full-time, permanent Salary: Competitive Why work for McQuillan Companies? McQuillan Companies, a family-run business in Northern Ireland, offers a diverse range of services including roadworks, civil engineering, demolition, quarrying, waste management, outdoor cleaning, and analytical chemistry. If you're seeking a career in a growing company with a dynamic environment and great benefits, McQuillan Companies is for you. We value all perspectives and create a supportive space where people thrive McQuillan Environmental is one of Northern Irelands leading waste management companies, providing recycling and hazardous waste management to the regions leading companies throughout GB & ROI. We are a multi-site waste and resource management organisation serving all industrial and public sectors including hospitality, retail, manufacturing, construction and pharmaceutical to meet their sustainability and legislative commitments. We ensure that Sustainability is at the core of our waste management practices and as we move into the Circular Economy, we offer tailored solutions to support all our customers Corporate Social Responsibility requirements. McQuillan Environmentals UKAS 17025 accredited laboratory provides testing, monitoring and waste consultancy services to a wide range of industrial companies, environmental consultants, contractors, retailers and government authorities throughout Northern Ireland, Republic of Ireland and UK. Our services comprise testing of waste water, trade effluents, groundwater, surface water, landfill leachate, soil, waste and other products to assess their quality, impact on the environment and waste classification. We offer a range of benefits including: Competitive salaries An employee health scheme Employee private healthcare An excellent employee pension scheme 31 days of annual leave, increased in line with years of service milestones Working as a part of a dynamic group of professionals who excel at maintaining regulatory standards while fostering a supportive and welcoming environment Excellent development, learning and training opportunities Participation in a range of team building activities Overall objectives We seek to appoint an Administrator to join our busy and expanding team within McQuillan Environmental. If you are looking for a career opportunity within a growing business that includes a range of benefits, in a dynamic and engaging working environment then McQuillan Companies is the place for you. This role will require someone with a 'can do' attitude, a commercial approach and demonstrable attention to detail. The successful candidate will report to the Environmental General Manager and must be hardworking, reliable, and possess excellent communication & inter personal skills. In return you will be awarded a competitive salary, variety within your role, the ability to build upon your existing experience within the profession and the opportunity to work within a friendly and supportive team. Key responsibilities: Preparation & Raising of VAT invoices for waste sales using WIMS software system. Processing of legislative paperwork associated with the above including correspondence with NIEA. Corresponding with customers to request order numbers/ information in order to raise & submit invoices. Running End of Month Financial Reports & distributing as required. Preparing Customer Reports, both scheduled & on request. Processing weekly timesheets. Handling/directing initial communication enquiries via telephone & email. Keep all records and filing up-to-date and in order as per defined procedures. Operating Franking Machine for post. Ad-hoc support for existing waste administrators & Sales Team. Provide a professional and informed customer service via email, telephone and face-to-face. Resolve customer issues, and where necessary escalate to waste management. As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The post holder will carry out any other duties within the scope, spirit and purpose of the job as requested by Senior Management. Essential Criteria: Have a minimum of 5 GCSEs at grade C and above to include English & Mathematics. 2 years previous experience in a busy office environment in a customer facing role with call handling responsibilities. Excellent Communication Skills. Competency in the use of computer software including Microsoft Office (Outlook, Excel, Word, etc.) & Google Drive. Proven attention to detail, particularly with financial transactions. Proven ability to work on own initiative & problem-solve as well as working in a small team environment. Proven ability to work under pressure & to comply with deadlines. Closing date for applications is:Friday 15th November 2024. This job description should not be regarded as conclusive or definite. It is a guideline within which the individual jobholder works. It is not intended to be rigid or inflexible and may alter as the Companys strategic direction changes. Skills: Excellent communication skills Attention to detail Excellent time management Organisational skills Ability to work on own initiative Pro-Active approach Good Report writing skills Benefits: Competitive salaries An employee health scheme An excellent employee pension scheme 31 days of annual leave Sevice milestones L&D opportunities