As a Housekeeper based in the Fitzwilliam Hotel Belfast, you will be engaged in the hotel’s housekeeping areas. As the subcontracted cleaning services company, we have been based in the hotel for over 15 years; therefore, the reputation of Nova Cleaning Ltd rests to a large extent on the ability to satisfy its customers. In your position, you will constantly deal with these customers and are expected to be well presented and treat them in a friendly and professional manner. Our customers and guests expect the rooms to be immaculate, and attention to detail is one of the greatest attributes you can bring to the post.
We require you to adopt a professional, enthusiastic, and courteous approach in providing a high level of service to the customers. You will comply with your specific duties and responsibilities as contained herein and as set down by your Manager.
Main Duties:
1. Clean and service hotel bedrooms and public areas in accordance with the established standards.
2. Attend all training sessions set out by management.
3. Ensure that all cleaning equipment and machinery are maintained in working order.
4. Make sure the usage of all cleaning supplies is correct and follows the set standards and instructions.
5. Report any problems or faults requiring maintenance to the manager/supervisor.
6. Report all lost property to your manager/supervisor.
7. Be fully conversant and comply with health, safety, fire, evacuation, and security regulations and procedures.
8. Always operate in a clean and hygienic manner, maintaining a good standard of personal hygiene and appearance while having a pleasant disposition.
9. Report for work on time and in the correct uniform, groomed to the highest standards in personal hygiene.
10. Be fully conversant with all facilities and services in the company.
11. Maintain a high level of cooperation with the manager, supervisors, and all other departments.
12. Receive and dispatch clean/soiled linen.
Job Types: Full-time, Part-time
Pay: £12.00 per hour
Schedule:
1. Day shift
2. Overtime
Work Location: In person
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