Spa Sales Associate Needed in North Carolina
Epic Hot Tubs is a hot tub & swim spa dealer in Raleigh, Durham, & Pineville NC. We are looking for a Sales Associate who is driven to succeed and ready to help the company grow from the ground up. We are not a traditional retail store that’s just waiting for walk-ins. We are a modern sales company using modern sales techniques. We expect a sales associate to identify qualified contacts, create contact lists & email lists and contact them until they make a decision to buy or not.
The ideal candidate will be driven to set and meet sales goals, work well with a variety of people and have a constant desire to grow and create change.
Responsibilities
* Generate leads, close sales, and achieve sales targets for hot tubs, swim spas, chemicals, water testing, and other products.
* Work closely with customers to understand their needs, answer questions, and recommend appropriate solutions.
* Resolve customer complaints promptly to ensure maximum client satisfaction.
* Stay updated with product features and maintain high standards of store presentation.
* Consistently meet and exceed sales goals.
Warehouse & Inventory Management
* Manage a compact warehouse efficiently, ensuring optimal organization and space utilization.
* Oversee inventory management and ensure accurate stock levels.
* Prep products for delivery, organize stock, shipping, and receiving.
* Operate forklift safely and efficiently.
Customer Service & Store Presentation
* Provide exceptional customer service, from initial contact through post-sale support.
* Maintain a visually appealing store environment in line with company standards.
* Collaborate with team members to enhance overall store performance.
Qualifications
* Proven experience in retail sales with a focus on achieving sales targets.
* Hands-on experience with warehouse management, including forklift operation.
* Solid understanding of inventory management, shipping, and receiving processes.
* Excellent communication and interpersonal skills with a customer-centric approach.
* Ability to resolve customer issues effectively and maintain high satisfaction levels.
* Strong organizational skills and attention to detail.
* Familiarity with hot tub and swim spa products is a plus.
* High school diploma required; relevant certifications or additional training is advantageous.
Experience
* Hot tub or swimming pool: 1 year (Preferred)
* Retail sales: 1 year (Preferred)
* HubSpot or CRM software: 1 year (Preferred)
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