Description:
Our client is a luxury hot tub distributor that has seen incredible growth over recent years. To ensure excellent customer service whilst continuing to grow, our client is looking for a great After Sales Advisor
What’s in it for you / Benefits:
• £23,800 - £24,800 per annum starting salary
• 9am – 6pm Monday – Friday hours, no evenings or weekends.
• 20 days annual leave, plus bank holidays
• Company pension scheme
• Free onsite parking
• Commission / bonus scheme
• Corporate discount on company stock for staff, friends & family
Role Overview:
As an After Sales Advisor, you'll be responsible for calling current clients to check on the product as well as working to get services for the hot tubs booked in. When selling services for the hot tubs, items such as chemicals and filters Commission will be earned on each service that is booked.
Key Responsibilities:
• Outbound calls to existing customers.
• Organise hot tub services
• Deliver excellent customer service, including product knowledge, practical advice, empathy and patience
• Manage workload efficiently in a busy environment.
• Conduct outbound calls to gain online reviews and promote servicing of hot tubs.
• Perform any other duties as directed by the company, applicable to your skills and experience.
Skills and Experience:
• Excellent computer skills to enter data an...