Location: Newton Abbot, TQ12 4PH
Salary: £24071.00 to £25674.00
Date posted: 1st October 2024
Closing date: 16th October 2024
Our professional responsibility is to reduce the risk of infection to others as far as possible. Getting vaccinated against diseases that can be passed person-to-person in healthcare settings is part of this responsibility. The Trust will provide advice, guidance and support on vaccinations and access to vaccinations where requested.
Job Description:
An exciting new opportunity has arisen for an experienced business support administrator to work within the OPMH Community Mental Health Team for Teignbridge, Newton Abbot.
We are seeking an enthusiastic and experienced administrator with excellent IT, communication, organisational and management skills. We welcome applications from individuals who can demonstrate a commitment to delivering high quality administration support in an efficient and timely manner. If you have great people skills and a flair for organisation then this vacancy could be for you.
The post-holder's role is to provide high quality administrative support that will enable the provision of the best possible care to service-users. You, along with the administrative team, will ensure effective, service-user focused administration systems are in place and support the clinical staff to deliver our service.
Main duties of the job
You will be working as part of an administrative team, duties include: answering the telephone, liaising with service users, their families and other professionals, typing and formatting of assessments and all letters, managing appointments and clinic schedules, data entry using an electronic patient record (Systmone), using Microsoft packages daily and working from a shared email inbox, minuting MDT meetings and other professional meetings. You will have a Business Administrator as your line manager who will support you and the administration team in providing the admin function to the team. The tasks are varied and interesting and there is opportunity to get involved with projects and improvements.
About us
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do.
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trust's core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job responsibilities
Please see the attached Job Description and Person Specification which will provide further information on this role.
Person Specification
Qualifications
* RSA 3 Word Processing or equivalent level of experience in practice.
* NVQ3 in administration or equivalent level administrative knowledge and experience.
* GCSE English or equivalent.
* Evidence of continuing professional and personal development.
* ECDL (European Computer Driving Licence).
* Shorthand or Speedwriting.
Experience
* Excellent organisational skills.
* Ability to prioritise workload and adapt to change when required.
* Previous experience of working within an administrative or secretarial team.
* Experience of dealing with confidential and complex information.
* Previous experience of working in a Healthcare or Social Care administrative setting.
* Ability to take accurate formal and informal minutes.
* Demonstrate good numeracy and literacy skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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