Are you a dedicated and detail-loving person? Are you keen to learn and develop with an innovative and growing company? If so, this is the role for you. PETA Ltd are proud to be working with Cheeky Rascals Ltd to recruit and train a Customer Service Administration Apprentice to support with the operations teams, using accurate processes to ensure ultimate customer satisfaction. This role is open to 2024 school/college leavers. Training to be provided: Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach. About the role: The Customer Service Administration Apprentice will be working with the administration team to support the business needs across a range of activities. Duties will include, but are not limited to: Inputting customer orders and checking them before despatch Checking / taking payments Answering the phone Responding to and helping customers with any order or product queries Troubleshooting with customers Updating customer order portals Answering Live chat and 'Whatsapp' queries Interacting with couriers Supporting and aiding your team members Adhoc administrative duties in line with your role What are the career prospects at Cheeky Rascals Ltd? This position is with a view to a permanent role on completion of the Business Administration Apprenticeship. Essential Skills: Attention to detail and taking ownership of the task through to completion Good IT skills Positive attitude Willingness to learn and adapt to new processes Team player GCSEs in maths and English with at least a grade C/4 (or equivalent) About The Company Cheeky Rascals supplies mums and dads with brilliant nursery products from across the globe. We bring these products back to the UK for you to buy online, or on the high street, through our network of retailers. As a new mum working and living in France, Selina found lots of innovative parenting products that were unavailable in the UK. Her friends clearly agreed With each trip back home, she found herself sourcing various bits and pieces for her fellow new mums. Turning this into a business seemed an obvious next step. Soon enough, armed with a few leaflets, a van full of products and a gut full of ambition, Cheeky Rascals was born. The founding principle of the business has always been to find genuinely useful baby kit that makes family life easier and this hasn’t changed. Having started at the kitchen table and moved to the shed, the Cheeky Rascals team is now in The Mill in the Hampshire countryside. Selina is a well-known, respected member of the nursery industry and sits on the board of the Baby Products Association (BPA), the voice of the baby and nursery products industry in the UK. Company Benefits: 5 weeks holiday bank holidays Company Pension Employee Discount Free on-site Parking 2 paid company team building days per year. If you are keen to develop your skills and be trained by experienced colleagues, don’t miss out on the opportunity and apply now for the Customer Service Administration Apprenticeship with Cheeky Rascals Ltd