Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 50,000 registered patients in Northumberland and North Tyneside.
Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.
Whilst NPC is a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Job overview
This exciting Practice Lead position has become vacant at The Rothbury Practice. We are looking for someone who has a passion for Primary Care and Leadership and is willing to work in a rural practice but also be part of the bigger Northumbria Primary Care group.
The successful candidate will be part of the North Neighbourhood in NPC at a new and exciting time of transformation and working more closely together.
Main duties of the job
* To effectively support the management of the pay and non-pay budgets of the practice.
* To chair weekly team meetings and ensure governance systems are followed.
* To provide support and management to the Dispensary lead. Day to Day line management responsibility for operational areas across a range of staff groups including Receptionists, Admin, Health Care Assistants and Practice Nurses within a single practice.
* Utilise previous experience of Primary Care to ensure the practice runs smoothly and efficiently.
Working for our organisation
Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 50,000 registered patients in Northumberland and North Tyneside.
Whilst appointees will have a base practice within NPC, they may be asked to work at other practices across our group. We do however limit this as much as possible as we appreciate continuity is vital to effective primary care.
Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. The successful applicant will be an employee of the subsidiary and not be employed under Agenda for Change Terms and Conditions, unless specifically stated.
Detailed job description and main responsibilities
To ensure effective leadership, management, coordination and control of a large practice with multiple branch sites.
* To work in partnership with the Executive GP in the practice to provide leadership and coordination for the wider practice team.
* To troubleshoot, problem solve, take ownership of the practice and resolve patient complaints in either an informal or formal manner.
* To actively support and lead the practice team with rota management, QOF compliance, timely access, performance monitoring and the implementation of company objectives.
* To work under the supervision of the Deputy Group Manager and ensure the delivery of services so as to meet the performance targets for NPC and make recommendations to improve services in line with NPC strategy.
* To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
Person specification
Qualifications
* Advanced Diploma in admin or significant equivalent experience in an administrative post.
* Degree.
Experience
* Significant administrative experience and experience of line managing a team working at a senior level.
Applicants who are members of the Armed Forces, and those who have a disability that requires support in the workplace (two ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates.
If you require any reasonable adjustments to attend the interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.
Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.
Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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