Our client is looking for an experienced IT Technician Serving as the first point of contact for IT support within their organisation. This is a fulltime position working Monday to Friday 9am to 5pm Duties and Purpose of the role: Installing, configuring and maintaining software and hardware components of computer and network systems Diagnosing and troubleshooting software and hardware issues Repairing and replacing damaged computer and network components Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software Supporting people whenever they encounter challenges with computers and network devices Maintaining and updating technical documentation regularly Testing new hardware and software before full-scale installation Essential Skills and Responsibilities: Full Drivers License and own car, must be willing to use own car for work and get Business Insurance Knowledge of servers, Windows 2016/2019/2022, Windows Server Services & Configurations Knowledge of Windows/Mac OS systems and strong ability to diagnose and support clients Fault finding and fault diagnosing processes and ability to find the root cause problem Hyper V and other virtualisation solutions Networking and routers, configurations, WAN networks, Broadband Connection including FTTP, LTE, Point to Point & Fibre Leased Lines, networking devices Office 365 and Azure knowledge, hybrid setup and fully cloud-base Office 365 subscription knowledge and ability to determine best subscription for each scenario Antivirus, ransomware, EDR & security solutions Willing to adapt to our office environment, visiting customer sites in different industries and work effectively within the team Knowledge and exposure to Setting up and maintaining VoIP systems Domain Hosting DNS and Web Hosting Adaptability to pickup Internal Administration such as creating Quotes, Purchase Orders and Job Sheets Desirables CCTV configuration Cisco exposure Ubiquiti exposure Evidence of Microsoft/professional body certifications (Not essential) Fibre cabling and planning Cat6 Data Cabling and planning Candidate Requirements: Must be clearly spoken with good written and spoken English/ Math's skills (Good attention to detail) Must be reliable, smart and presentable at all times Polite and professional with Staff and Customers at all times Willing to learn and develop and progress within the company Please apply via CV and call Tina for more details on 03301755785