Senior Account Manager) - Position Overview
Our client is a leading provider of end-to-end logistics solutions, specializing in fast, efficient, and reliable supply chain management. With a strong commitment to excellence, we offer a wide range of services that cater to businesses across various industries, ensuring the smooth and timely movement of goods both locally and internationally.
Manage and develop relationships with accounts, ensuring customer satisfaction and loyalty.
Act as the main point of contact for clients, addressing any inquiries or concerns promptly.
Collaborate with internal teams to deliver seamless solutions to clients.
Understand client needs and objectives and provide insights and recommendations to help them achieve their goals.
Monitor account performance and identify opportunities for growth and improvement.
Drive retention and upselling opportunities to increase revenue.
Prepare regular reports and presentations on account status, performance metrics, and ROI.
Stay updated on industry trends and the competitive landscape to provide informed recommendations to clients.
Handle negotiations, ensuring timely delivery of services.
(Senior Account Manager) - Position Requirements
Proven track record of managing and growing key accounts in an environment.
Experience in offering quotations/pricing
Strong communication, negotiation, and problem-solving skills.
Experience in team leadership and supervisory skills
Must be based wit...