Who we are
NewGen is a social-first creative and creator agency that stands at the forefront of culture, creators and community.
On a mission to challenge outdated advertising methodologies, and present a new way of doing things, it exists to revolutionise social connections, making advertising more relevant, engaging, fun, and effective.
With its genesis as a gaming influencer agency, it has honed its community expertise, connecting with modern consumers in a way that aligns with how it interacts, share, and make decisions in the digital age.
Want to join the team? Here are our three non-negotiables:
* Input - Join in, take part, be heard and contribute, team members looking for an easy ride won’t succeed here.
* Output - Focus on quality, if you’re not happy with what we’re creating then stop and ask why. Everything we create should be good enough for your portfolio.
* Together - Most importantly, achieve it together! Not feeling it, that’s okay we’re one team and support each other every step of the way. No egos. No judgment.
The Senior Social Media Manager is responsible for several client social media accounts and the organisation of the teams who manage these on a day-to-day basis. It will be their responsibility to manage a team of social media managers and execs who work closely with several other teams within the business to plan and execute social media strategies.
Main responsibilities
Team leadership:
* Manage a small social media management team
* Ensure each team member has set goals, OKRs and is on track to hit these
* Lead a happy, confident and productive team
* Hold the standard for what good looks like within social media management and within the business
* Train up junior members of staff in social media management
Social Media Management:
* Manage the content calendar for up to 5 social media accounts
* Create detailed briefs for the content creation and studio teams - set the standard for how your team create briefs
* Ensure content is placed in the review cycle in a timely manner, schedule content as necessary
* Act as the last line of defense for content going out on our socials - question every piece of content and ask is this the best it possibly can be
* Ensure all social deliverables are met with each of your clients
* Ensure all content going out on a page aligns with the platform best practice as well as the client expectations and strategy
Pitching and strategy:
* Support the strategy and new business teams on social aspects of pitches & ongoing social strategies, using your expertise across all social platforms to present the ideas that not only meet the brief but will achieve the desired objectives.
* Attend client meetings and pitches when required, but understand when your other priorities take precedence.
Wider responsibilities:
* Suggest and implement new ways of working that make our processes smoother within our team
* Act as a senior member of the team; holding yourself and your team accountable for professionalism within the business.
Requirements
* Proven experience working across social media at a senior or management level
* Ability to lead and manage a talented team to further success
* Experience working with new business teams providing social expertise
* Senior stakeholder management at all levels and owning accountability
* Proactive, take-charge attitude
* Demonstrated capacity for independent initiative
* Strong written & verbal communication skills
* Strong presentation skills
* Strong interpersonal skills and ability to build relationships
* Proficiency across all social channels
Benefits
* 36 days holiday per year, including a 10 day block "reset", Christmas closure and birthday day off.
* Subsidised bespoke benefits package giving you access to benefits you want (Childcare, enhanced pension, healthcare, gym, Netflix, Deliveroo, you name it, it's on there)
* Mental Health partnership with Plumm giving you access to therapy and counselling, and your immediate family access to a huge range of resources.
* Enhanced Maternity & Paternity policy as well as enhanced policies for same-sex and non-binary couples.
* Enhanced compassionate leave so you can truly take the time you need.
* Flexible working hours giving you an earlier start for an earlier finish or later start for a later finish.
* Company away days! (Covid royally screwed this but it will return)
* Community days - we give you time off to go support a cause you believe in!
* Plenty of clubs/societies - and if we don't have something that suits then you can always suggest it.
* Holiday office closure & additional time off for religious holidays