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Relief Concierge (Day and Night opportunities available), Belfast
Client:
The Salvation Army
Location:
Belfast, United Kingdom
Job Category:
Hospitality
EU work permit required:
Yes
Job Reference:
14b97d0053b7
Job Views:
2
Posted:
13.04.2025
Expiry Date:
28.05.2025
Job Description:
Working hours: As and when required
Contract: Relief - Day and Night Shifts are available - please state if you have a preference.
Additional Salary information: An additional 10% Night pay allowance is payable for hours worked 10pm to 8am.
Interview Date: To be confirmed.
The role of Concierge worker will provide assistance with Housing Management functions in our Life-house Services and will often be the first point of contact for everyone accessing our Life-house. The role is also pivotal in ensuring our vision for high quality, outcome focused support services is delivered.
Key Responsibilities:
* Manage front of house services to clients and deal with telephone calls and external visitors to the Centre.
* Manage enquiries relating to available accommodation and facilitate access to emergency accommodation if required.
* Assist with logging and reporting maintenance work including emergency out of hours repairs.
The successful candidate(s) will be able to demonstrate:
* Two or more GCSE’s including English and Maths or equivalent.
* Excellent customer service and people management skills with the ability to provide efficient front of house service.
* Knowledge of legislation relating to Health and Safety and safeguarding of service users and staff.
* Excellent planning, organising and time management skills, proficient in a range of IT packages.
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