We are seeking a Repairs Team Leader to provide exceptional customer service, manage daily maintenance operations, and oversee a team of technicians.
The role
You will be the first point of contact for scheduling enquiries, liaising directly with customers to resolve problems efficiently and effectively.
Key responsibilities include:
* Managing daily maintenance operations
* Providing exceptional customer service
* Liaising with internal and external customers
* Overseeing a team of technicians
About the role
The Repairs Team Leader will play a critical role in ensuring the smooth operation of our maintenance services. You will be responsible for managing a team of technicians, providing guidance and support as needed.
Requirements
To be successful in this role, you will need:
* Excellent communication and customer service skills
* Ability to manage multiple priorities and deadlines
* Strong leadership and team management skills
* Experience in a maintenance or repair environment