Hours: 35 hours shifts between 8-6pm. Flexible and hybrid working. Closing Date: Tue, 12 Nov 2024 We are recruiting for an experienced Payments Lead to join our Finance team. It’s an exciting time within Finance as our transformation, resilience and efficiency plans gather pace. This role will play a pivotal part in the delivery of these plans, working alongside the Banking & Payments Operations Senior Manager. Who Are We? Not just another building society. Not just another job. We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members. Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we'll help you take the next step towards a better future. The team you will be joining, The Banking & Payments Operations Team You’ll support the Banking & Payments Operations Senior Manager by supervising operational payment activities within the team of 6, ensuring compliance with Payment Industry regulations and internal procedures. You’ll also help to drive efficiencies across the team, seeking out innovations and continuous improvements to ensure a positive customer journey. A key focus of this role will be leading operational resilience requirements for payment processes which underpin the Society’s Important Business Services. You’ll also deputise for the Banking & Payments Operations Manager in their absence. What’s In It For You? Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space. We have a range of other benefits available to you including; Annual discretionary bonus scheme 25 days standard annual leave bank holidays rising 1 day per year of service to a maximum of 30 days Holiday trading scheme allowing the ability to buy and sell additional annual leave days Matching employer pension contribution (up to 10% per annum) Colleague mortgage (conditions apply) Salary sacrifice scheme for hybrid & electric car A commitment to training and development Private medical insurance for all our colleagues 3 paid volunteering days per annum · Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership What Will You Be Doing? Manage the daily payment operations, ensuring all payments are processed accurately and within SLA’s. Work with all areas of the Society to ensure all aspects of Payments is understood providing guidance where necessary. Promote and assist change to ensure the Society meet all Payment Regulations. Ensure compliance with payment regulations, in particular PSD2, and payment scheme rules, providing attestations and regulatory submissions to the regulator. Play an active role in the Payment Industry, this could include travelling to payment events and meeting with other parts of the industry to ensure we are kept up to date with all changes and regulations on the horizon. Collaborate with the Finance Supplier and BCP Lead in managing the Society’s key suppliers that facilitate payment processes. What Do We Need From You? An excellent understanding of the Payment Industry regulations: including PSD2 and requirements for payment service providers, Strong Customer Authentication (SCA), open banking regulations and knowledge of other UK payment regulations (AML, BCOBS, PSR’s), including those set by regulatory bodies such as the FCA and UK payment scheme rules. Comprehensive knowledge of the payments industry, including payment systems and processing, particularly knowledge of Faster Payments, Chaps and BACS. Strong understanding of payment systems, financial products, and transaction processing in a regulated environment. Self-motivated and able to work both individually and as part of a team to meet deadlines.