General Responsibility To work closely with the Senior Secretary to provide comprehensive secretarial service to the Clinic Team including copying, scanning and audio typing. To receive and process telephone and email enquiries on behalf of the Clinic Team. To be responsible for ensuring that all telephone calls and any visitors are dealt with promptly and in a professional manner; bearing in mind the need for confidentiality and the requirement to promote the Trusts corporate image To book initial assessments when requested by the clinical team, and generating correspondence to service users and to ensure that they have information about appointments as appropriate To input patient information onto the Trust database for which training will be given. To input appointments on to Room Booking System. To demonstrate a positive customer care approach. To sort and issue incoming post and frank outgoing mail. Responsible for logging faults with facilities and liaison with the local site office where necessary To prepare agendas and take and type minutes, confidential reports and circulate as required. To arrange appointments for the Clinic Team as necessary, maintaining the room booking system. Responsible for ensuring notice boards and leaflets are up to date with relevant information. To update skills as necessary and attend mandatory training. To maintain the Units filing systems, filing and retrieving records as required. To assist with the collection of statistical data as required. To maintain the archive system for patients and staff. To provide annual leave cover for the Senior Secretary when required.