Job Title:
Mobile Maintenance Operative
Location:
Northampton
Work Schedule:
Monday - Friday, 9-5:30pm
Salary:
£35,000 per annum
Description:
A well-established Property Management company seeks a skilled and customer-focused Mobile Maintenance Operative to join their fast-growing PRS platform. The ideal candidate will be hands-on, motivated, and passionate about property maintenance and delivering top-tier customer service.
Key Responsibilities:
* Carry out a variety of maintenance tasks, including basic plumbing, electrical work, carpentry, lock changes, painting, and troubleshooting appliance issues.
* Inspect properties and communal areas, identifying and escalating maintenance needs.
* Ensure properties are ready for new tenancies, checking appliances and addressing any pre-tenancy issues.
* Conduct Legionella risk assessments and oversee pre-tenancy protocols.
* Proactively manage property upkeep through preventative measures.
* Complete all administrative tasks promptly using company IT systems.
* Respond swiftly to repair requests, meeting KPIs and SLAs.
* Maintain a high standard of professionalism and respect when interacting with tenants.
* Assist with building compliance and Health & Safety regulations.
* Keep the company vehicle and equipment in top condition, adhering to regular maintenance schedules.
Requirements:
* A strong trade background with experience in general maintenance tasks.
* Ability to manage reactive maintenance efficiently.
* Proven client-facing experience in property management, ideally in Build-to-Rent (BTR), Purpose-Built Student Accommodation (PBSA), or a leading lettings agency.
* Experience using CRM systems and monitoring maintenance workflows.
* Outstanding communication skills, both written and verbal.
* Excellent organizational and prioritization skills.
* A proactive problem-solver with a strong attention to detail.
* A strict adherence to confidentiality with all information and data.