Business Development Manager - Endurance Doors
The Business Development Manager’s aim is to contribute to the company’s sales objectives by effectively managing the customers within their allocated area, ensuring the Endurance brand is well known across the country. This role will encompass all aspects of new business generation, onboarding and account management, resulting in the delivery of an industry-leading customer experience and high levels of engagement with our customers.
Working as a business consultant for their customers, the Business Development Manager will strategically identify growth potential for new and existing accounts and act as an ambassador for the Endurance brand. By providing useful insights, advising on industry best practices, promoting our support offering, and completing audits on their customers, the Business Development Manager will help our customers sell more of our products and achieve success for their own businesses.
Region
This role is field-based and covers the North of England region, with 4 days per week on the road and 1 day per week at home. Occasionally, you will be asked to meet at Rocal's Headquarters in Brigg, North Lincolnshire.
Key Accountabilities
1. Manage the development of the customers across the Northern region.
2. Identification and onboarding of all new customers, selling the benefits of the Installer Partner scheme, introducing them to our systems, and educating them on what is required of their business to ensure they are a valuable addition.
3. Support & drive the performance of our Installer Partners against eligibility.
4. Carry out reviews with Installer Partners, focusing on performance, showroom presentation, and providing useful business insight and market intelligence.
5. Perform the role of an ambassador for the Endurance brand and support the delivery of an industry-leading customer experience.
6. Prospect for desirable new customers who have the potential to become Installer Partners of the future.
7. Work alongside the marketing team to deliver strategic campaigns and product launches.
8. Document all strategic activities within the Company CRM System through regular reporting.
9. Keep aware of your own performance whilst working towards an agreed set of KPIs, managing your own time to ensure targets are met.
10. Produce sales forecasts for your area based on market trends and feedback from our customers.
11. Promote the Endurance brand via Social Media to generate brand awareness and create sales opportunities.
12. Promote the business’ suite of sales, marketing, and promotional material to our Installer Partners.
13. Attend industry events and exhibitions to promote the Endurance brand.
14. Offer a high level of professionalism at all times and establish productive and professional relationships with key stakeholders internally & externally.
15. Stay abreast of new product launches, competitor activity and initiatives, and provide internal colleagues and customers with useful information.
16. Maintain professional and technical knowledge.
Required Behaviours
1. A team player who fosters sound working relationships with customers, the direct team, and peers.
2. Strong strategic planning, time management, and organisational skills.
3. Strong communication and inter-team working skills.
4. Ability to think creatively and innovatively.
5. Objective, driven, open, honest individual with integrity and self-awareness.
6. Strong sales, presentation, and negotiation skills.
7. Appreciation for the delivery of a quality customer experience.
8. Commitment to the principles of continuous improvement.
Skills and Qualifications
1. Proven qualities and ability to work on their own initiative.
2. Proven ability to understand and analyse sales performance metrics.
3. Proven track record of growing business within organic and new business.
4. Proven track record of working to KPIs and achieving targets.
5. 3-5 years industry experience in an Area/Business development role.
6. Strong IT Skills.
7. Full driving licence.
8. Good knowledge of CRM software and Microsoft Office Suite.
Salary and Benefits
1. Salary £35,000 to £45,000 per annum dependent on experience.
2. Company car.
3. PRIDE Reward, our discretionary annual company bonus.
4. Medicash medical cashback scheme.
5. Free onsite parking.
6. Company pension.
7. Company events and staff engagement initiatives.
8. Referral programme.
9. Branded workwear.
10. Annual Christmas shutdown.
11. Death in service cover.
12. High street and leisure discounts.
Our Business
The Rocal Group encompasses Endurance Doors, Rocal Extrusions, and BDC Aluminium. United under one combined purpose and vision, we are proud to be defined by our unwavering commitment to delivering exceptional quality products and unparalleled service to our customers.
Established in 1993, Endurance Doors has grown into one of the UK’s leading manufacturers of residential entrance doors, fabricating over £35m worth of door solutions each year. Our dedication to excellence in both product craftsmanship and customer experience for our installer partners and consumers has rewarded us with a 4.8* rating on Trustpilot.
At Rocal, our team of over 250 talented professionals thrives in a collaborative, supportive, and dynamic environment, where individual strengths are celebrated, and innovation is encouraged.
There has never been a better time to join the Rocal Group. Apply today or contact jobs@rocal.co.uk for more information.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Business Development and Sales
Industries
Manufacturing
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