Frontier Economics is an economics consultancy that tackles the big questions facing governments, businesses and society. We help our clients to analyse and understand their markets and to formulate strategies based on sound economics. The methods and models we use are often complex, but our advice is always succinct, clear and honest. The company has grown rapidly since it was founded almost 20 years ago and currently has around 400 staff working across seven European offices (London, Cologne, Dublin, Paris, Brussels, Berlin and Madrid). The company is employee-owned and has a strong culture of openness and employee engagement. The Role This role forms part of the wider Facilities Team – a group of fun, dedicated and skilled professionals responsible for an array of business operations and support services. We work closely together as one team even though the core roles are split into three sub-remits: Facilities, Reception and Hospitality. We continuously look to reflect Frontier’s brand and values by creating work environments that promote innovation, collaborative working and learning, and the deepening of our culture. As a small team they rely on each other to ensure all tasks are being dealt with to a high standard even if they do not fall under individual’s core responsibilities. This role requires a passion for delivering great service and pride in maintaining a clean, safe and welcoming office environment. It is suitable for someone with a can do attitude, willingness to be work across a variety of catering and admin tasks, and a desire to continuously learn and develop. Job Description Reports to: Assistant Facilities Manager Whilst the Director of Facilities carries overall accountability for the team, the day to day workload will be supervised and managed by the Assistant Facilities Manager. The focus in this role will be on creating a professional and welcoming experience for colleagues and clients alike by providing support across: Staff kitchen and Supplies Client catering and Hospitality Office administration and Reception This description is only a guide to what might be required and subject to change over time as appropriate but the following provides an overview of the core responsibilities currently envisaged in this role: Staff Kitchen Responsible for ensuring kitchen and service areas are always clean, well presented, Regular cleaning of all equipment / machinery (eg coffee machine, dishwashers, etc) Monitoring supplies and regular restocking Assisting with basic food & drink preparation, collecting ad-hoc food orders Monitoring waste recycling process Client Hospitality Preparing rooms and catering for client and/or staff meetings and coordinated changeover in between meetings Assisting with the setup, service, clearing and cleaning for any in-house events Provide assistance for large-scale client events and/or evening functions Administration Checking and filling stationery supplies Keeping print and stationery areas tidy Ensuring printers have paper, ink and minor troubleshooting Collecting and distributing post and deliveries Some light reception duties Fulfilling fire warden and/or first aider responsibilities Essential Requirements Good communication skills (good level of English) A friendly and professional ‘Can do’ attitude, and a positive approach to requests Motivated team player with flexibility to tasks and hours, ability to think on your feet and take initiative Bar or Barista experience and knowledge of food & hygiene standards advantageous Measures of Success Responding positively, politely and promptly to all client and colleague requirements and carrying out duties in a professional and courteous manner Communicating closely with other Front of House, Events and IT Teams to coordinate a daily task load Completing daily housekeeping checks throughout communal areas, kitchen spaces and client suite facilities Making yourself familiar and staying up to date with all company procedures and regulations Training for and acting as Fire Wardens, First Aiders Maintaining high standards of hygiene and cleanliness in the food preparation and service areas Frontier is entirely employee-owned. As shareholders, we encourage everyone to share their views, allowing us to collectively influence company decisions. We also distribute as much of our profits as prudently possible through bonuses, complemented by highly competitive salaries. We prioritise work/life balance by offering flexible working arrangements, including the option to work from home. Employees enjoy 28 days of annual leave, with the opportunity to purchase an additional 10 days. Our stimulating and thought-provoking projects are complemented by a range of benefits that support you both inside and outside of work. Employees have access to numerous Learning & Development opportunities, including ongoing Career Development Reviews with the support of a dedicated Mentor. Should you have any questions or would like any additional information please email recruitmentfrontier-economics.com. We are looking forward to receiving your application Frontier Economics is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, disability status, age, or any other status protected by law. We are determined that everyone has an equal chance to join us and progress their career with Frontier. We care about creating an inclusive atmosphere and are committed to promoting diversity and inclusion in all its forms. Read more about our incentives here.