Health Care Assistant - Glastonbury Health Centre
Employer: Edgar, Spencer & Ball Partnership Glastonbury Health Centre
Responsible to: Practice Manager (administratively) Lead Nurse (clinically)
Location(s): Glastonbury Health Centre
Hours: part-time and full-time considered
Salary: £13.50+ depending on experience (experienced HCAs only)
Job Summary
Glastonbury Health Centre is looking for an experienced Healthcare Assistant to join our growing team. You will play a vital role in ensuring the well-being and comfort of patients while carrying out a range of diagnostics to support the healthcare team in delivering high-quality care. You will display compassion, empathy, have excellent communication skills and will be able to work effectively as part of a multi-disciplinary team. There are many training and progression opportunities available for candidates looking to progress their knowledge and skills in a clinical setting.
Main duties of the job
* Venous blood sampling collection
* Performing blood pressure checks, including fitting 24hr blood pressure monitors, removal and completing referrals where required
* Pulse and temperature checks
* Recording patient height and weight
* Urinalysis
* ECG recording
* Ear checks and syringing
* Spirometry and FeNo
* Diabetes physical checks including foot checks
* Vaccinations and IM injections in line with protocol/competencies
* Simple wound care
About us
Glastonbury Health Centre is a practice with approximately 6000 patients, currently having two clinical partners, three salaried GPs, three advanced nurse practitioners, and a dedicated nursing team.
100Fold CIC is an established Community Interest Company, recruiting on behalf of Glastonbury Health Centre. Our aim is to provide people and solutions to support local Primary Care; reinvesting any surplus into services that benefit the people of Somerset. We have created a bank of vaccination staff for the Covid-19 programme and delivered thousands of vaccines to housebound patients and within vaccination centres. We have been awarded the GP flexible pool contract from the Somerset ICB to recruit GPs to work with and support GP practices.
Job Responsibilities
Physical
* Able to perform venous blood sampling collection to organisational and health and safety standards
* Performing blood pressure checks, including fitting 24hr blood pressure monitors, removal and completing referrals where required
* Pulse and temperature checks
* Recording patient height and weight
* Urinalysis
* ECG recording
* Ear checks and syringing
* Spirometry and FeNo
* Diabetes physical checks including foot checks
* Vaccinations and IM injections in line with protocol and competencies
* Simple wound care
* Processing and management of laboratory samples
* Assisting in the performance of minor operations
* Raising awareness of health and well-being and lifestyle advice
Communication and Relationships
* To be able to use various methods of communication namely verbal, non-verbal and IT competently
* To communicate in a skilled and effective manner with patients, carers and colleagues
* To have excellent team working skills and be able to work in partnership with other healthcare professionals
* To demonstrate empathy, sensitivity and good interpersonal skills
* To communicate effectively with patients who may have communication difficulties
* To be flexible, reliable and organised
* To communicate effectively with external agencies
Knowledge, Training and Experience
* Educated to NVQ level 2+ or equivalent
* Successful completion of in-house training including practical training i.e. phlebotomy
* Good clerical and organisational skills
* Knowledge of clinical systems i.e. EMIS is desirable
Analytical and Judgement
* Make judgement involving facts/situations sometimes requiring analysis of information
* Provide workload and make appropriate level decisions such as when to escalate and ensure this is done in a timely manner
Planning and Organisational
* Organise and prioritise preparation, running and closure of clinics
* Work flexibly to maintain cover within the service/organisation
* Maintain effective systems to ensure the service operates efficiently
* Provide clinical advice within scope of practice and information to patients, carers, relatives or staff face to face, over the telephone or by other means
* Consistently treat others with courtesy and respect
Responsibilities for Policy and Service Development Implementation
* Responsible for ensuring that the organisational policies and procedures are adhered to and implemented in own area of work
* Responsible for working within own limits in accordance with local and national training frameworks for HCAs
Responsibilities for Financial and Physical Resources
* Manage clinical stock/office stationery
* Take responsibility for equipment used by self and others
* Maintain records of equipment issued to patients i.e. 24hr blood pressure monitors
Responsibilities for Human Resources (HR)
* Act as a buddy demonstrating own area of work to new or less experienced employees such as apprentices or volunteers
* Willingness and ability to provide peer supervision, observation and support
Responsibilities for Information Resources
* Accurately enter data/process information utilising appropriate IT systems
* Transcribing/copy typing information provided by others
* Management of information either electronic or paper-based
Person Specification
Experience
* Experience of working in a healthcare environment (primary, secondary or community)
* Previous experience in a similar role
Clinical Skills
* Venepuncture
* Recording ECGs
* Wound care
* Blood pressure monitoring
* Recording height, weight, pulse
* Taking patient history, conducting tests in line with protocols, recording patient information accurately
Qualifications
* Educated to NVQ L2+ Standard in Healthcare.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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