The Greater Manchester Good Landlord Charter is one of Andy Burnham’s flagship housing policies to raise renting standards across Greater Manchester. Developed in collaboration with local authorities, housing providers, tenant groups, and landlords, such as Greater Manchester Tenant’s Union, National Residential Landlord Association, Safe Agents, and Greater Manchester Housing Partnership. The Charter promotes responsible and ethical management of rental properties, strengthens tenant protections, and improves the overall quality of rented housing and the renting experience.
All potential candidates should read through the following details of this job with care before making an application.
We have a new opportunity within our team to join them as a Membership Manager.
This is a full-time, permanent position that will be based at our new office in Central Manchester.
Some of the key responsibilities include:
* Engaging and recruiting landlords and letting agents, ensuring adherence to high standards of practice within the social and private rented sector.
* Building and maintaining strong relationships with supporters and members, providing guidance on property standards and tenant rights, and collaborating with local authorities and stakeholders to drive continuous improvement.
* Oversee a Membership Co-ordinator, with the potential for team expansion in the future
* Provide day-to-day support to members, responding promptly to enquiries and offering guidance on membership benefits and compliance.
* Onboarding and retention new members, ensuring all necessary information and documentation is collected and recorded accurately.
* Represent the Charter at events, workshops, and forums, helping to raise awareness and promote membership.
To be considered for this opportunity you must be able to demonstrate practical knowledge and experience of:
* Managing memberships, preferably within a housing, property management, or public sector context.
* A strong understanding of the private rented, social, and specialist housing sector, including landlord-tenant relationships, housing regulations, and property standards.
* Working with a wide range of stakeholders, including landlords, tenants, local authorities, housing providers, and regulatory bodies.
* Managing projects or programmes, including monitoring performance and delivering improvements.
* High-quality customer service, providing advice and support to members while promoting the benefits of the Charter.
TDS offers a plethora of benefits inclusive of:
* 33 days holiday inc bank holidays
* BUPA Private healthcare
* BUPA Wellbeing cash plan
* Pension Scheme
* Additional day off for your birthday
* Plus many more!
If you have any questions or would like to find out more information, please feel free to contact me directly.