GLL is looking for a Cleaning Assistant to join the team at Gosling Sports Park, Welwyn Garden City. You'll be involved in key aspects of the operational services across all areas of the centre including cleaning, maintenance, equipment setups, and customer service. If you have the passion to deliver excellent customer service in a leisure environment, there's never been a more exciting time to join us.
This role will involve shift work on a flexible basis and would suit someone who lives locally. We are specifically looking for a Cleaning Assistant to assist with weekday morning/evening cleaning of our Spa changing rooms, Spa experience, and Spa Pool, although there will be the opportunity for additional cover work on weekends.
A Cleaning Assistant will thrive in a busy environment and will be unfazed by the variety of the role. Our cleaning assistant's role is varied and could involve tidying and cleaning, repairs and maintenance, customer service, and ensuring the general safety and cleanliness of areas and equipment to ensure our customers get an exceptional experience.
What you need:
* A real focus on customer service.
* Passion and personality.
* Knowledge of health and safety.
* Be a great team player.
What you’ll do:
* Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful, and professional operational service.
* Prepare areas and equipment for events/activities as appropriate.
* Carry out routine monitoring and non-specialist/basic maintenance of equipment and fittings as required, bringing to the attention of the Supervisor/Manager any faults or major repairs in line with company procedures.
* Responsible for the efficient and effective control of the day-to-day operations and service of events/activities, ensuring that security, general cleanliness, customer supervision, and equipment checks are maintained.
* Ensure that all equipment is used in a manner consistent with safe working practice.
* Ensure that equipment is fit for purpose prior to customers being allowed to make use of it.
* Ensure excellent standards of cleanliness at all times.
* Promote the facility in a positive manner to retain existing customers, encourage greater participation, and introduce new users to the stadium.
As a charitable social enterprise owned by its staff, GLL has a great range of benefits for its employees:
* Learning & development to support career development.
* Discounted gym membership for you and your partner.
* Industry leading rates of pay.
* Opportunity to join the GLL Society and have a say in how we are run plus associated social events.
* Exclusive discounts on our villas in Portugal.
* Exclusive discounts on our ski chalets in Bulgaria.
* Health assurance.
* Career pathways and professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
* Discounts across thousands of retailers (GLL Extras).
* 25% off Red Letter Days.
* 25% off Buy A Gift.
* 20% off GLL spa experience treatments and associated products.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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