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General Manager @ McGee Toyota of Dudley
Company Description
The McGee Automotive Family is driven by core values of quality, leadership, and community involvement. We are committed to creating a superior customer experience by upholding the values of trust, loyalty, and passionate service in every interaction. As a family-owned and operated organization, we strive to set the standard for automotive excellence. We are always looking for exceptional team members to join our McGee Automotive Family. More information on careers and opportunities can be found here.
Role Description
This is a full-time on-site role for a Service BDC Representative located in Dudley, MA but moving in April to a brand new dealership in Putnam, CT. The Service BDC Representative will be responsible for handling inbound and outbound calls, scheduling service appointments, providing exceptional customer service, and maintaining customer records. The representative will also work closely with the service department to ensure customer satisfaction and support sales efforts.
Qualifications
* Proficient in Phone Etiquette and Communication skills
* Strong Customer Service and Customer Satisfaction skills
* Ability to support Sales efforts and achieve targets
* Excellent organizational and record-keeping skills
* Ability to work effectively in a team-oriented environment
* Previous experience in the automotive industry is a plus
* High school diploma or equivalent required
We offer eligible employees the following:
* Medical and Dental Benefits
* 401(k)
* Paid vacation
* Paid holidays
* Online benefits portal
* Schedules that respect your work/life balance
* Disability, Life, and Accident Insurance
* Competitive Pay
* Opportunity for career development
* Paid training
* Access to your pay via mobile app
* Regular performance feedback and formal review
An Equal Opportunity Employer
We recruit, hire, train, promote, transfer and compensate our employees and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status or any other status protected by applicable law.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Motor Vehicle Manufacturing
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