Direct message the job poster from Tata Consultancy Services
UK Recruiter | HR Professional | End to End Recruitment | Tata Consultancy Services
Role: Business Analyst - Salesforce
Job Type: Permanent
Location: Bradford, UK (5 days Work from Office)
Number of hours: 40 hours per week
Are you looking to enhance your skills in Business Analysis
We have an exciting role for you – Business Analyst - Salesforce
The Role
As a Business Analyst - Salesforce, you will be responsible to design and implement innovative e-commerce solutions. You will be collaborating with cross-functional teams and driving discussions with clients and business users on solution design.
Key Responsibilities:
* Retrofit business requirements in EBS landscape based on the current architecture and solution design.
* Document functional requirements, with solution design.
* Design and implement scalable and flexible program architectures that support point-based tiered and personalized structures.
* Integrate solutions with POS systems, e-commerce platforms, and mobile apps for seamless customer experience.
* Define architecture for marketing automation platforms, campaign management systems, and CRM solutions.
* Design API-driven architectures for integrating third-party marketing platforms, ad networks, and analytics tools.
* Leverage cloud-native technologies (AWS/GCP) for scalability, performance, and cost-efficiency.
* Define technology roadmaps, ensuring alignment with business objectives and scalability requirements.
* Evaluate and select appropriate technology stacks, cloud services, and third-party integrations.
* Architect omnichannel solutions that integrate web, mobile, and in-store experiences.
* Implement data governance, security, and compliance best practices.
* Define API and microservices architecture for seamless integration with internal and external systems.
* Define best practices for identity management, authentication, etc.
Essential skills/knowledge/experience:
* Experience in architecting e-commerce platforms, inventory management, and order fulfillment.
* Experience in implementing cloud-native solutions leveraging AWS or Google Cloud for scalability and reliability.
* Expertise in cloud computing (AWS/GCP), microservices architecture, and API design.
* Strong knowledge of e-commerce platforms.
* Good experience in working with DevOps teams to enhance CI/CD pipelines and ensure smooth deployments.
* Strong understanding of marketing automation, CRM, and data analysis.
* Experience with Salesforce CRM, Sales Cloud, and Service Cloud.
* Knowledge of SQL, data modeling, and data warehousing.
Good to Have:
* Salesforce Marketing Cloud certifications (e.g., Email Specialist, Marketing Cloud Developer).
* Certification in cloud-specific solution architect.
* Familiarity with cloud-based integrations (e.g., AWS, Azure).
* Experience with Agile project management methodologies.
Next Steps
Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.
#J-18808-Ljbffr