Job Description
Harte Recruitment is seeking a seasoned Aftersales Director with a deep knowledge of the property investment market and expertise in managing the full sales cycle of investment property transactions.
Our client is a dynamic and growing business, known for their expertise in off-plan investments and providing exclusive access to off-market opportunities.
With a reputation built on delivering seamless property investment services and excellent customer care, they’re looking for a leader who can elevate their aftersales process while maintaining the highest standards of compliance and client satisfaction.
This is a pivotal role for a leader who can drive excellence in aftersales management, streamline processes, and ensure smooth transactions for high-value investment property sales. You will lead a dedicated team and oversee the progression of off-plan sales, ensuring that deals move efficiently from reservation to completion, while also managing relationships with key stakeholders such as solicitors, lenders, and investors.
The role
* Lead and develop the aftersales team to ensure optimal performance and collaboration in managing property investment sales cycles.
* Oversee and refine processes, with a strong focus on investment property sales and ensuring compliance with industry standards and legal frameworks.
* Manage a high-value sales pipeline, particularly in off-plan property investments, driving transactions from reservation to completion.
* Collaborate closely with investors, solicitors, mortgage brokers, and agents to ensure timely and successful completions.
* Monitor key performance metrics, implement strategies to meet targets, and enhance team productivity.
* Provide exceptional post-sale support, quickly resolving client concerns and maintaining strong long-term relationships with property investors.
* Stay informed on current UK property laws, investment trends, and market conditions to ensure the company remains compliant and competitive.
The Person
* Essential: Proven experience within the property investment market and a solid understanding of the full property sales cycle from reservation through to completion.
* Strong leadership and management skills, with a track record of driving performance in sales or aftersales teams.
* Deep understanding of off-plan investments and the legal processes related to property transactions.
* Demonstrable ability to manage high-value sales pipelines and liaise with key stakeholders such as investors, solicitors, and lenders.
* Excellent problem-solving skills, with a proactive approach to improving systems and processes.
* Highly organised, with strong project management skills and attention to detail.
* Ability to thrive in a fast-paced, high-growth environment, using tech-driven solutions to optimise performance.
* Strong interpersonal and communication skills to engage effectively with both internal teams and external partners.
Benefits
* Up to £65,000 basic salary per annum + up to £75,000 including OTE
* Monday – Friday, 09:00 – 18:00
* Flexibility to work from home 1-2 days per week (once settled in the role)
* Trains and hotels paid for travel between offices
* 1st Friday of the month is half day
* Celebrate milestones and yearly anniversaries
* Company social events
* Weekly Pilates and Boxercise classes
* Learning and development opportunities
* In the process of introducing Perkbox and Cycle2Work
* Modern, trendy offices with a focus on developing cultural activities
If you have the expertise in property investment sales and are ready to take a leadership role in a thriving company, apply now to join a forward-thinking business with the opportunity to make a real impact!