Summary
To support customers with all aspects of their day to day living, so they can enjoy the best possible quality of life. Providing care and support offers many rewards, but can also be challenging. Compassion, good communication skills and a calm and caring manner are essential to be successful as a Care Assistant.
Wage
£12,480 a year
Training course
Adult care worker (level 2)
Hours
Monday to Sunday shifts are discussed at interview.
37 hours 30 minutes a week
Possible start date
Monday 31 March
Duration
1 year 3 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Key responsibilities:
To provide safe, reliable, compassionate care and support to meet the individual needs and wishes of each customer. Each person is unique. You must respect each customers’ choice about how their care and support is given and promote their dignity at all times.
You may be the only person the customer sees regularly or during a particular period of time, it is therefore essential to report any changes or causes for concern to your line manager promptly. You need to be clear about when to seek help and advice in order to keep customers safe and promote their well-being.
Duties
Care and support
Give non-discriminatory care and support that values the whole person rather than merely seeing a list of care needs. Carefully listen and observe how each customer prefers their care and support to be delivered on a day to day basis. Help them make their own decisions so they can be as independent as possible.
Follow the instructions in the care and support plan agreed with each customer. This may include:
* All aspects of personal care such as showering and bathing, dressing and grooming, dental hygiene, toileting and continence care
* Assisting with medicines, ordering and collecting prescriptions or returning unwanted medicines to the pharmacy for safe disposal
* Supporting the customer to eat and drink well. For example, helping the customer to plan what to eat and drink, giving gentle encouragement, shopping, preparing and serving food and drinks, clearing the table, washing up and keeping the kitchen area clean and tidy, agreeing with the customer how to store food safely and when to dispose of out of date produce
* Safely using aids and personal equipment in a manner that respects the dignity of customers. For example walking frames, wheelchairs, manual and electric hoists, sliding sheets and moving boards, hearing aids and other physical aids
* Housework such as dusting, tidying, washing floors, vacuuming and sweeping, doing the laundry and ironing, making beds and changing the linen
* Social and physical activities or mental stimulation such as keeping in touch with friends/relatives, taking a customer out shopping or to social activities, hobbies such as reading, photo albums, games, etc.
* Supporting a customer through temporary and terminal illness, including end of life care, hospital appointments, liaising with community health support and families
* Record and report all relevant customer information, including:
* The care and support that you provide and assistance with medicines
* Changes to a customer’s condition or other concerns e.g. faulty equipment or hazards in the home
* Response to emergencies, accidents, incidents and safeguarding matters
* Contact with families or carers and other professionals
* Other matters as required by Bluebird Care procedures
* Keep all information about customers and their families secure and confidential
Where you’ll work
Hoover Building
Westfield Street
Halifax
HX1 2DN
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
WOODSPEEN TRAINING LIMITED
Your training course
Adult care worker (level 2)
Equal to GCSE
Course contents
* Support individuals they are working with according to their personal care/support plan
* Ask for help from an appropriate person when not confident or skilled in any aspect of their role
* Provide individuals with information to enable them to have a choice about the way they are supported
* Encourage individuals to participate in the way their care and support is delivered
* Ensure the individual knows what they are agreeing to regarding the way in which they are supported
* Contribute to the on-going development of care/support plans for the individual they support
* Support individuals with cognitive, physical or sensory impairments
* Ensure dignity is at the centre of all work with the individuals they support, their families, carers and advocates
* Demonstrate all work is person centred, accommodating the individual’s needs, wishes and preferences
* Demonstrate empathy (understanding and compassion) for individuals they support
* Demonstrate courage in supporting people in ways that may challenge their personal/cultural beliefs
* Speak clearly and exhibit positive non-verbal communication to individuals, families, carers and advocates
* Use the preferred methods of communication of the individual they support according to their language, culture, sensory needs and their wishes
* Identify and take steps to reduce environmental barriers to communication
* Demonstrate they can check for understanding
* Write clearly and concisely in records and reports
* Keep information safe and confidential according to agreed ways of working
* Recognise potential signs of different forms of abuse
* Respond to concerns of abuse according to agreed ways of working
* Recognise, report and challenge unsafe practices
* Promote the health and wellbeing of the individual they support
* Move people and objects safely
* Demonstrate how to reduce the spread of infection, including use of best practice in hand hygiene
* Demonstrate the promotion of healthy eating and wellbeing by ensuring individuals have access to fluids, food and nutrition
* Demonstrate how to keep people, buildings and themselves safe and secure
* Carry out fire safety procedures when required
* Use risk assessments to support individuals safely
* Recognise symptoms of cognitive impairment, e.g. Dementia, learning disabilities and mental health
* Monitor and report changes in health and wellbeing for individuals they support
* Reflect on your own work practices
* Demonstrate the development of their own skills and knowledge, including core skills in writing, numbers and information technology
* Demonstrate their contribution to their development plan
* Demonstrate ability to work in partnership with others to support the individual
* Identify sources of support when conflicts arise with other people or organisations
* Demonstrate they can work within safe, clear professional boundaries
* Show they can access and apply additional skills required to perform the specific job role competently
Your training plan
Training will be delivered through remote delivery into the workplace, you must have access to a laptop to complete your apprenticeship.
Requirements
Essential qualifications
GCSE in:
* English (grade 4)
* Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Logical
* Team working
* Creative
* Initiative
* Non judgemental
* Patience
* Physical fitness