Account Administrator Global Professional Indemnity
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
Key responsibilities:
1. Assist brokers in the preparation and processing of client documentation and renewal invites.
2. Maintain and update client records on assured for broking system, ensuring compliance with Lockton procedures and regulatory requirements.
3. Support brokers with client queries, providing information and resolving issues promptly.
4. Monitor and track the status of pending tasks and follow up with relevant parties to ensure completion.
5. Prepare reports, terms letters and presentations for brokers as required.
6. Work with the technical experts to prepare client information.
7. Provide day to day administration support for the Brokers and Client Executive team.
8. Create and maintain accurate client information records and update as required.
9. Process new business, renewal, and mid-term adjustments on the in-house and market systems.
10. Prepare client documentation including issuing Certificates of Insurance and invoices.
11. Prepare information or reports on client data as requested.
12. Track premium payments and support the Accounts Payable team on any client account requests.
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
Lockton’s Global Professional Indemnity Team are passionate specialists who empower businesses to get the most out of professional indemnity insurance. We understand the challenges and trends affecting our client’s business and have the freedom to find innovative solutions that meet their exact needs. We are sector specialists who think fast, connect dots, and keep clients ahead.
This is a newly created role, an exciting opportunity to join our Global Professional Indemnity Team. It will be a busy and varied role that would be ideally suited to someone with at least one-year in industry. All training will be provided, and you will be welcomed into a friendly and supportive team.
The Account Administrator is responsible for providing comprehensive administrative and operational support to brokers, ensuring efficient processing of renewal documentation, communication with clients, and maintaining a high standard of service delivery. The role requires strong organisational skills, attention to detail, and the ability to work collaboratively with multiple stakeholders.
Qualifications
Candidate Requirements:
* Previous experience in an administrative or support role will be beneficial.
* Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other associates.
* Analytical and problem-solving skills, including research and investigation.
* Strong organisational and time management skills.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
* Ability to work independently and as part of a team.
* Attention to detail and a commitment to maintaining high standards.
* Desire to join a dynamic, entrepreneurial team in a growing organisation.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
#J-18808-Ljbffr