Job Overview
We are seeking a dedicated and detail-oriented Medical Secretary to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical practice by providing exceptional administrative support. This position requires strong organisational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Key Responsibilities
1. Manage and maintain patient records, ensuring confidentiality and compliance with data protection regulations.
2. Schedule and confirm appointments for patients, coordinating with medical staff as necessary.
3. Answer phone calls and respond to inquiries from patients and healthcare professionals in a professional manner.
4. Typing letters, reports and associated documentation as required.
5. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently.
6. Managing all enquiries in an effective manner.
7. Maintain clinical system appointment rota’s.
8. Maintaining an accurate referrals database.
9. Actioning all incoming email.
10. Scanning patient related documentation and attaching scanned documents to patient’s healthcare records.
11. Inputting coded data into the patient’s healthcare records as necessary.
12. Processing referrals using the electronic referral system (E-RS).
13. Processing requests for information i.e., SAR, insurance/solicitor’s letters, DVLA and DWP forms.
14. Produce meeting agendas and record the minutes of meetings.
15. Managing all administrative queries as necessary.
16. Carrying out clinical system searches as requested.
17. Supporting all clinical staff with general administrative tasks as requested.
18. In addition to the primary responsibilities, the Medical Secretary may be requested to:
19. Partake in audit as directed by the audit lead.
20. Periodically reviewing the national cervical screening portal and sending out appointment reminders to patients as required.
21. Support reception staff, providing cover during staff absences.
22. Complete opening and closing procedures of the premises in accordance with the duty rota.
Experience
1. Previous experience in an administrative or office role is essential, preferably within a healthcare setting.
2. Knowledge of the SystmOne clinical system is preferable, but training can be provided.
3. Strong knowledge of medical terminology and familiarity with healthcare procedures is advantageous.
4. Proficiency in using office software applications such as Microsoft Office Suite (Word, Excel, Outlook).
5. Excellent communication skills, both verbal and written, with a focus on customer service.
6. Ability to work independently as well as part of a team, demonstrating flexibility and adaptability in a dynamic environment.
We look forward to welcoming a motivated Medical Secretary who is committed to delivering high-quality administrative support within our medical practice.
A DBS check will be required for this post.
Job Type: Permanent
Pay: From £11.83 per hour
Expected hours: 30 – 37 per week
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Ability to commute/relocate:
* Leeds LS14 1HX: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Microsoft Excel: 1 year (required)
* Microsoft Outlook: 1 year (required)
* Organisational skills: 1 year (required)
* Administrative experience: 1 year (required)
Work Location: In person
Application deadline: 22/11/2024
Reference ID: MS/11/2024
Expected start date: 02/12/2024
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