Corporate Patient Safety Incident Manager
The Patient Safety Incident Manager will support the delivery of high-quality, safe, and supportive services and fulfill the Health Board's governance priorities. The post holder will ensure that quality and patient safety remain firmly embedded within the Health Board and at the center of care provision. This includes embracing the ethos of Clinical Governance, ensuring that staff delivering care believe that quality and safety are integral parts of patient care.
The post holder will be responsible for supporting corporate patient safety incident activity, including the development and/or implementation of policies, risk management strategies, training programs, and audit activity. They will provide leadership for the review and implementation of effective systems and procedures for managing patient safety incidents within the Health Board.
Additionally, the post holder will support the Head of Safety and Learning in developing systems to monitor the quality of clinical practice through audit and measurement of clinical risk, incidents, and benchmarking, ensuring that changes to practice are introduced and monitored where appropriate. The post holder will also promote learning from patient safety incidents.
Main Duties of the Job
The post-holder plays a vital part in ensuring our organization works towards implementing the NHS Quality and Safety Framework to strive for excellent standards of patient safety and care. Working as part of the Corporate Patient Safety Incident Team, you will be responsible for supporting patient safety incident investigations as per the Health Board's Patient Safety Incident Reporting & Management Policy.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About Us
Aneurin Bevan University Health Board is a multi-award-winning NHS organization with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow, and build your career. The Health Board provides integrated acute, primary, and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities, including paid mandatory training, excellent in-house programs, opportunities to complete recognized qualifications, and professional career pathways, including a range of management development programs. We promote flexible working and a healthy work-life balance, provide occupational health support, and have an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job Responsibilities
You will find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
* Able to work and deliver under pressure; working to tight deadlines with constantly changing and sometimes conflicting priorities.
* Able to produce and present complex, sensitive information of a high quality to a range of stakeholders.
* Ability to develop good working relationships with staff at all levels - internal and external.
* Ability to communicate effectively - written and oral.
* Ability to work well under pressure and achieve objectives.
* Team Player with excellent interpersonal skills.
* Enthusiastic, assertive, and credible.
* Ability to persuade and influence.
* Educated to degree level or equivalent educational attainment/demonstrable experience.
* Experience of working in a changing organization where flexibility and adaptability are essential to meet service needs.
* Experience of dealing with multi-disciplinary teams and other organizations.
* Demonstrate initiative to organize workload and meet deadlines.
* Excellent planning and organizational skills.
* High level of expertise in word processing, spreadsheets, databases, and RL Datix Risk Management system.
* Excellent numerical, analytical, and data management skills.
* Excellent verbal and written communication skills, including report writing skills.
* Able to establish and maintain administrative systems and processes.
* Evidence of continuous training and development.
* Experience of working in the NHS.
* Ability to speak Welsh.
* Skills in producing action plans.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Head of Quality & Patient Safety and Learning
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