Company Description
Join Our Team as Deputy Branch Operations Manager in Cardiff!
As the Deputy Branch Manager for Operations, you'll lead and inspire our team, ensuring top-notch service delivery to our clients. You'll keep the team well-trained, motivated, and ready to provide exceptional service. Plus, you'll manage expenditures to maintain efficiency and quality across all sites.
Shift: Monday - Friday
Pay: £43,000 + £6,500 Car Allowance
Location: Cardiff
Learning and Development: Chance to utilise 100s of our learning and development courses to really boost your career goals!
Take the leap, join us, as we continue to grow and pave the way in Security!
Job Description
Flexibility is key as the position will form part of the out of hours Duty Manager escalation!
* Allocate resources to meet client service requirements, ensuring compliance with company policies and standards.
* Promptly communicate resource needs to HR, ensuring equipment is ordered and distributed.
* Consistently meet company and client KPI targets and support client retention through consistent service levels.
* Maintain up-to-date assignment instructions, risk assessments, and documentation.
* Adhere to health, safety, and quality management standards, performing audits and quality checks.
* Control direct costs, manage operational issues, and escalate as necessary.
* Lead by example, promoting integrity, vigilance, and helpfulness while recognizing and rewarding best practices.
* Monitor employee engagement, address turnover, and conduct performance reviews.
* Ensure effective training, manage performance improvements, and support staff development.
* Build strong relationships with unions, support departments, and the Solutions team.
* Contribute to branch KPIs, succession planning, and company initiatives, sharing best practices.
* Perform other duties as directed, upholding Securitas Core Values of Integrity, Vigilance, and Helpfulness.
Qualifications
* SIA licence
* Driving Licence
* 5 years checkable employment or education history
* Right to work in the UK
* 3 years+ experience in operational management
* 5 years+ experience within security industry
* Commercial acumen awareness
* Flexible with working time
* Excellent time management skills
* Communication is key to succeed in this role
* Able to form good working relationships
Additional Information
It’s great to see you’re considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.
Ready to take the next step? Click 'I’m Interested' to submit your CV. Questions? Reach out anytime at Recruitmentenquiries@Securitas.uk.com.
Why Choose Securitas UK?
At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
* Career Growth: Clear pathways from apprenticeships to leadership programs.
* Inclusive Leadership: A culture of respect, transparency, and collaboration.
* Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as:
* Employee Networks – Safe spaces to connect and influence policies for change.
* Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
* Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
* Health & Well-being Programs – Mental health support and workplace wellness.
* Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!
Take the Next Step
Join us and be part of a team that values you. Click ‘Apply Now’ and start your career with Securitas UK today!
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