We'd love to hear from you if you’re: someone who puts people first, and who knows what’s needed to make sure everyone receives great service able to work as part of a team, with skills in day-to-day supervision and management good at talking to, and getting on with, all kinds of people comfortable with managing costs and spending full of ideas about how to make spaces and objects accessible to more visitors Collections & House OfficerYou’ll be leading a team of two collections assistants and a group of dedicated volunteers to keep Ormesby and its collections looking their best. You’ll be part of the Property Leadership Team and will take on duty manager shifts. You'll be responsible on the day for the smooth running of the property during opening hours, acting as the main contact point for staff, volunteers, and customers in case of emergency, enquiry or complaint.You'll work closely with the Visitor Experience Team on upcoming displays and programming, providing advice and suggestions and helping to create experiences. With lots of courses on offer and on the job learning, Ormesby Hall is a great place to develop your career. Ormesby Hall is a listed Georgian Mansion set amongst 280 acres of gardens, park and farmland in the heart of Middlesbrough. It houses a collection of over 6000 objects telling the story of the Pennyman family. With changing seasonal programming and a busy events calendar, it’s a popular place for our local communities. As the Collections and House Officer, you’ll lead a team of two collections assistants taking responsibility for the day to day opening of the house. You’ll ensure the house is ready for the public and presented to a high standard to give visitors a consistently good experience. Supervised by a Collections and House Manager, you'll be responsible for routine conservation, preventive conservation and the annual programme of deep cleaning. Your attention and expertise will help to ensure excellent standards of care throughout the house. You'll collect and record information gathered during cleaning and housekeeping; to improve our knowledge and understanding of the house and all that’s in it. You’ll use preventive conservation methods to improve how we look after everything, and how we present it to visitors.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 23rd March 2025 Interview Date: 28th March 2025To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 161503IRC161503MiddlesbroughFixed Term p/t (30 hrs pw to 28/02/26)Ends: Mar 23rd 152 mi from DundeeAre you someone who cares deeply about achieving high standards, and helping to make beauty and history accessible to all? If so, you could become a Collections and House Officer at Ormesby Hall, bringing to life the history and significance of this much-loved place. You'll be required to work weekends and occasional evenings.The advertised salary for this role will be in effect from 1st April.Ormesby Hall, Ormesby, Middlesbrough, TS7 9ASCompliance.Eligibility to Work in the UK13.74 per hour