Job Description
Purpose of the role
The Senior Network WAN Engineer is responsible for supporting the design, configuration, monitoring and maintenance of network hardware, systems, and software; including preparing any documentation for future reference and ensuring communication regarding network WAN and other issues is provided timely.
Accountabilities
Working in partnership with IAG Tech and the business to:
* Be the lead technical role in resolving complex service incidents, applying diagnosis, maintenance, change and configuration control attributes to bring about a resolution.
* Consistently perform and deliver outputs within the service contract time constraints (KPI’s & OLAs/SLA’s).
* Apply technical governance to inbound deliveries from the project design phase to ensure they accurately reflect the live environment and are appropriately structured to enable successful technical service delivery.
* Develop and implement detailed logical designs in areas of – Firewalls, Load balancers, Layer 3 VPN, Layer 2 VPN.
* Analyse traffic behaviours, identify and resolve any congestion or traffic issues related to network security hardware or protocols.
* Develop secure network designs, maximizing the usage of equipment such as routers and switches.
* Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
* Work with internal and external stakeholders to fill information gaps and communicate architecture and technical solutions.
* Establish procedures and best practices for network operations.
Qualifications
People Specification
Qualifications
Educated to degree level or equivalent experience.
Desired qualification
* Bachelor’s degree in computer science, Information Technology, or a related field.
Relevant industry certifications such as:
* CISSP (Certified Information Systems Security Professional)
* MCIPT (Microsoft Certified IT Professional certification)
* MCTS (Microsoft Certified Technology Specialist certification)
* CCNA (Cisco Certified Network Associate)
* CCNP (Cisco Certified Network Professional) Security certification, or equivalent knowledge and experience.
Skills
* Strong technical competence in Networking security, with a strong understanding of other technologies, such as Windows, SAN, Security, Virtualization.
* Strong skills in interpreting, producing, and tracking technical documentation.
* Strong communications skills within a department to provide confidence and direction to level 2 colleagues.
* Ability to communicate effectively verbally and written with stakeholders at all levels, from end users to project managers, etc. and provide information which will support and influence the decision-making process within the Network Service Management.
* Ability to plan, prepare, and organize large scale implementations and project deliveries.
* Strong problem-solving skills. Able to identify and resolve problems timely, gather and analyze information effectively, and develop alternative solutions where appropriate.
* Strong interpersonal skills. Maintain confidentiality and listen to others without interrupting.
Experience
* 5+ years’ experience required in a similar role.
* Strong technical competence in Networking security
* Maintaining and updating firewalls and testing the organization’s network and systems - essential
* Implementing network security blueprints prepared by security architects - essential
* Experience in designing, deploying, and maintaining MPLS, VPN and VRF network cores.
* Functional understanding of Layer 2 functions and switching (VLAN, VXLAN, STP, MAC Filtering, etc.).
* Experience with VoIP.
* Knowledge of industry standard network systems designs and implementation.
* Knowledge of security and communications networks; and knowledge of technical and user-related aspects of a personal computer environment preferred.
* Experience with the following preferred: DNS, DHCPv4, DHCPv6, or IPAM/DDI.
* Knowledge and experience installing and supporting Checkpoint and F5 Appliances, and Cisco ISE – desirable
* Experience with Cisco, Juniper and Palo Alto desirable
Additional Information