Are you an experienced probate professional looking for a new opportunity?
Kings Court Trust are looking for an experienced Probate Lead Case Manager to join and support us in an exciting period of growth. Customer service is at the heart of everything we do, meaning you won’t be working in a time recording fee earning way, but ensuring you deliver our award-winning estate administration service to our clients. As winners of the probate provider – south award 2024, we really do care. We appreciate our employees' lives outside of work, and encourage, promote and support flexible working to assist you with achieving the right work-life balance.
What you’ll be doing
As our probate lead you will be:
1. Owning a complex case load of approximately 40 files.
2. Due to the nature of the business partners we work with, the caseload you will be responsible for will be very varied and develop the knowledge of even the most experienced case managers.
3. Coaching, mentoring and developing our team of case managers.
4. Working closely with our Legal Services Director on unique and complex matters.
The ideal candidate
Qualifications are desirable but not essential; we are looking for individuals with a solid probate administration or technical background. You must have some of the following experience:
* Extensive end-to-end probate administration.
* Managing escalations and technical questions.
* Several years in a customer service or private client-focused environment.
What we can offer you
* 25 days plus bank holidays, increasing annually to 30.
* Health Cash Plan – Cash back for Dental, optical, and other treatments.
* Employee discounts across a range of high street products.
* Variety of salary sacrifice benefits such as tech vouchers, dental & holiday buy.
* Enhanced family leave.
* Cycle to work scheme.
* Employee Assistance Programme.
* Flexible working options.
Need to know
* Salary: up to £50,000+ per annum DOE.
* Bonus scheme of up to 6% payable per quarter.
* Location: Bristol, Hybrid, Remote (we are flexible to meet candidate needs).
* Hours: Typical office hours are 9am – 5pm.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Legal Services
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