Brief description This role requires an experienced, multi skilled Maintenance Officer who can offer a quality and efficient maintenance service to a corporate environment. This full time, permanent role offers a good mixture of planned and reactive maintenance and project-based work which will suit a proactive engineer with strong plumbing experience. The successful candidate will work alongside the Property Management team and other departmental functions to proactively improve the working environment in the most cost-effective manner. Purpose of the role The role of the Maintenance officer is to carry out and manage general day to day reactive and planned maintenance and project works as required to all buildings within the Paragon portfolio, ensuring all works are carried out to a high standard within Health & Safety regulations and providing an excellent working environment for all Paragon employees. Duties and responsibilities Duties and responsibilities include, but are not limited to: General Electrical fault finding repairs / Plumbing repairs including leak repairs and actions arising from Legionella risk assessments Painting and decorating of office areas to include appropriate preparation and making good Completing basic carpentry tasks Changing/repairing locks Equipment repair/maintenance Internal and external building repairs PAT testing of electrical appliances Carrying out in-house planned maintenance tasks as per the agreed schedule and maintaining records as appropriate Carrying out reactive maintenance tasks as required within Health & Safety guidelines by responding to tickets requests raised via the Service Desk Database and ensuring tickets are accurately recorded and responded to within the service level time scales Carrying out minor office moves as agreed with the Office Move Coordinator Managing and assisting with various deliveries and light porterage Any other reasonable maintenance related duties About You Skills Positive can-do attitude with ability to research/source for a solution A good team worker Self-motivated and able to prioritise multiple tasks and work to tight deadlines Excellent customer service skills and able to provide a good level of support to colleagues and customers Able to carry out general maintenance work including plumbing tasks Able to work within Health & Safety guidelines Excellent organisational skills Qualifications and experience NVQ/City and Guilds level 3 or equivalent qualification in electrical installation (2330) or; NVQ/City and Guilds level 3 or equivalent qualification in plumbing and water systems to include L8 works Proven track record working in a maintenance team environment Working hours 37.5 hours per week, Monday to Friday, 8.30am to 5.00pm (one hour for lunch). Training Relevant training will be provided. About Us Paragon perks Generous holiday allowance, with a day off for your birthday Paid community volunteering Company-wide, profit-sharing bonus Pension plan - we’ll contribute up to 10% of your annual salary Life assurance and personal accident cover Be flexible We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. We operate hybrid working, splitting our week between the office and home. Be yourself We welcome diversity and we care about inclusion. That’s why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Formed in 2020, our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience and ideas to build a more equal, diverse and inclusive business. Be heard We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future. Be well We offer a range of support to help you care for your wellbeing, from our free Employee Assistance Programme to our qualified Wellbeing team who are on hand to connect you with the help you need to get more out of life. Be better We want you to reach your potential and, as an Investors in People employer, we’ll encourage you to learn and develop by building a personalised development plan together with your manager. Be a part of it Our employees tell us that the best thing about Paragon is the people So, if you’re looking for an energetic, friendly team with a great set of values to help you take the next step in your career, apply now and let’s grow together