Sales Support Engineer
Sector: Food Processing Equipment, Capital Equipment Manufacturer, Materials Handling Equipment, Conveyors
Job Type: Permanent
Location: Dudley, West Midlands
Salary: £25,000 to £30,000 + Company Benefits
Start Date: ASAP
A global player in materials handling and food processing equipment manufacture has an exciting opportunity for an experienced Inside Sales Support Engineer to join their European Team, based near Dudley, UK.
Responsibilities:
1. Become an integral member of the inside sales team, supporting the sales force and representatives, and assisting customers in selecting the right choice for their application.
2. Manage the sales support process, including opportunity & design review, system calculation, preparing quotations, and managing the order fulfilment process to ensure overall customer satisfaction.
3. Carry out administrative tasks related to the quotation and order entry process.
Qualifications and Skills:
1. A minimum of 3 years experience in Sales / Customer Support within an industrial product/equipment manufacturing company in a Business-to-Business environment.
2. Strong interest in mechanical and/or electrical based products and solutions.
3. Project management skills/experience.
4. Good understanding of MRP and CRM systems, and Microsoft Office (i.e. Word, Excel, and Outlook).
5. Spanish and/or Italian language skills are advantageous.
6. Experience in Conveyor Belt and/or Food Processing industry is a clear advantage.
7. A positive attitude and a team player, but can also work on own initiative.
8. Customer oriented and committed.
The role will suit individuals currently working as Inside Sales Support Engineer, Customer Service Representative, Customer Service Engineer, Inside Sales Engineer, Sales Admin, or Sales Support Engineer and living within a commutable distance of Dudley, Stourbridge, Wolverhampton, Kidderminster, Birmingham or be willing to relocate.
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