Environmental and Operational Services Officer (x3 vacancies)
Job reference: RSD0000081
Employment Type: Full Time
Job Duration: Permanent
Location: Stratford-on-Avon, Warwickshire
About Us:
Based in the heart of Warwickshire, the beautiful district of Stratford-on-Avon is one of the most scenic and historical regions in the UK. Stratford-on-Avon District Council’s headquarters are located in William Shakespeare country, where you will find thriving market towns that attract millions of visitors each year.
We at Stratford-on-Avon District Council are proud to provide public services to residents, businesses, and visitors across this magnificent region. By choosing to work for us, you will join a great organisation, full of passionate and skilled people working towards the same goal: to provide high-quality frontline services.
What to Expect in the Role:
The Environmental and Operational Services Team at Stratford-on-Avon District Council is looking for three individuals with a passion for maintaining our great environment and having local pride to make a positive difference in our communities.
It’s an exciting time to work in Environmental and Operational Services, as we are at the forefront of change. As one of the most visible and high-profile services the Council provides, we’d love you to join us as we deliver major changes to help our residents further reduce their waste, drive up recycling, improve cleanliness standards, and reduce our carbon footprint.
Working in the community across Stratford-on-Avon District to make a real difference, you will use your excellent people and communication skills to build relationships and develop partnerships with various local stakeholders and contractors to deliver services. You will use your positive, can-do attitude to ensure that the communities across the District benefit from high-quality services.
Key Accountabilities and Responsibilities:
* Lead on monitoring the delivery of the Council’s contracted waste collection, street cleansing, and grounds maintenance services.
* Patrol and enforce the Council’s public open spaces and car parks.
* Support the Environmental and Operational Services Team Leaders to ensure that the Council’s contractors deliver excellent, customer-focused, value-for-money services that meet the public's needs and enhance satisfaction.
What You’ll Need:
* We are flexible about your experience. You may be a new graduate or experienced in waste, recycling, and street cleansing services. Whatever your background, you’ll be interested in the environment and making a positive difference.
* Effective communicator with the ability to engage with audiences at all levels.
* Excellent customer service skills, including handling and resolving customer enquiries and complaints.
* Strong people skills, with the ability to build excellent relationships and partnerships with key stakeholders and contractors at all levels.
* Driven, with a positive approach to problem-solving and innovation, with the ability to make things happen.
For an informal chat about the role, please contact Craig Bourne, Environmental and Operational Services Manager on 01789 260650 or craig.bourne@stratford-dc.gov.uk.
Applications will close at midnight on Sunday 26th January 2025.
Interviews will be held week beginning 3rd February 2025.
For more information, including job description and benefits, click 'APPLY' below:
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