Client Support AdministratorOverview
We are seeking a dynamic and engaging Client Support Administrator to join a great team In York. The successful candidate will be responsible for providing exceptional client support and ensuring the smooth running of their service.
Benefits
* Salary £24,000 - £28,000 depending on experience
* 5 weeks’ holiday plus Bank Holidays
* Company pension
Responsibilities
* Act as the first point of contact for all Client Support related client queries
* Ensure the fulfillment of service level agreements on a daily basis
* Administer client projects and maintain contact with clients to update on project progress
* Arrange and administer coaching sessions
* Provide sales support by responding to client queries in the absence of the sales team
* Manage the Client Support inbox and respond to queries by phone
* Carry out end-to-end administration
Qualifications
1. Strong IT skills, including proficiency in Word and Excel
2. Ability to communicate effectively at all levels within organizations
3. Excellent relationship building and customer service skills
4. Clear and professional writing style
5. Enthusiastic with a can-do attitude and passion for development and learning
6. Organize...