We are seeking a Sales Administrator to join our team. The ideal candidate will have a strong background in sales administration, be highly numerate, IT literate, and possess excellent communication skills. This role requires a proactive individual who can thrive in a busy environment and handle multiple responsibilities efficiently. Day-to-day of the role: Process sales orders, ensuring accuracy in prices, minimum order quantities, and price breaks, and discuss orders with customers. Complete job cards for the factory and liaise with the planning manager on sales order scheduling. Handle inbound calls, address customer queries, and direct calls appropriately. Raise sales invoices, credit notes, and proformas. Enter sales stock information onto the system and perform regular data entry. Convert order information including pieces to metres, metric to imperial, and vice versa. Respond to emails and manage general office administration tasks. Work both independently and as part of a team, particularly in data entry within Excel. Required Skills & Qualifications: Proven experience in a Sales Administration role. Excellent IT skills, proficient in Excel and Word. Ability to work independently and use initiative to resolve problems. Strong numerical ability and confidence with conversions (pieces to metres, metric to imperial). Professional telephone manner with outstanding interpersonal and communication skills. Resilient, professional, highly organised, and structured with a can-do attitude. Strong customer focus with meticulous attention to detail. Excellent planning, organising, and time management skills. Benefits: Competitive salary of £26K - £28K. On-site parking. Standard office hours from Monday to Friday, 9am to 5pm, with 1 hour for lunch.