Job Description: Student Administrator & Receptionist Location: Newcastle Campus, UK Management College (UKMC) Job Type: Full-time Salary: From £23,795.00 per year Additional Pay: Bonus Scheme UK Management College (UKMC) is looking for dynamic and confident individuals to join our team as a Student Administrator & Receptionist at our Newcastle Campus. This role combines administrative responsibilities with front-desk reception duties, offering a varied and fast-paced environment where no two days are the same. You will play a key role in supporting students, faculty, and visitors by providing excellent customer service and efficient administrative support. This is an office-based role located at our Newcastle campus. Key Responsibilities As a Student Administrator, you will be responsible for: Reviewing student applications and identification documents to ensure accurate and timely processing. Liaising with colleagues and students to coordinate interview schedules and admissions procedures. Maintaining student records in databases, tracking details such as application status, personal information, and academic progression. Assisting in Admissions-related events, including open days, orientation, and student recruitment activities. Providing general administrative support to the Admissions Team under the supervision of the Administration Team Leader. As a Receptionist, you will: Greet students, staff, and visitors in a friendly, professional manner and ensure the reception area is welcoming and well-maintained. Answer phone calls and emails, directing inquiries to the appropriate department or individual. Manage appointments and bookings for meetings, interviews, and campus visits. Distribute incoming mail and manage outgoing post. Handle visitor sign-ins and ensure compliance with campus security protocols. Essential Requirements 1 years of office-based experience in a receptionist or administrative role (preferably within the education sector). Proven administrative skills: highly organised, proactive, and able to meet deadlines in a fast-paced environment. Multitasking abilities: able to juggle various tasks, such as managing student queries, coordinating interviews, and maintaining records. Excellent communication skills: fluent in English, with the ability to deal confidently, tactfully, and sensitively with people from diverse backgrounds. Strong IT skills: proficient in Microsoft Office (Word, Excel, Outlook) and quick to learn new systems. Attention to detail: ability to process information accurately while working under pressure. Discretion and confidentiality when dealing with sensitive information. Team player: able to work independently and collaboratively with colleagues across different departments. Flexibility: open to adapting work practices to suit changing business needs. Benefits Company Pension Free Parking on-site Opportunities for career development, with access to mentoring programs and funded courses Supportive work environment in a rapidly growing company within the education sector Work Location: Newcastle Campus (In person) Ability to Commute: Must be able to commute to Newcastle Application Process Candidates are required to submit an assessment along with their application as this is a fundamental part of our interview process. Applications without the assessment will not be considered. If you are interested in this role or have a background in education, teaching, IT, or recruitment, feel free to reach out to our HR department at careersukmc.ac.uk, as we are continually hiring for a variety of positions as our business grows. Benefits: Company pension Free parking On-site parking Private medical insurance Schedule: Monday to Friday Weekend availability Education: Bachelor's (preferred) Experience: Customer service: 1 year (preferred) Administrative experience: 1 year (preferred) Language: English (preferred) Licence/Certification: Driving Licence (preferred)