Summary
Kurtis Property are currently looking to take on a Business Administration Apprentice to facilitate office organisation and communication by performing administrative duties, booking appointments and dealing with enquiries.
Wage
£13,312 a year
Training course
Business administrator (level 3)
Hours
Monday to Friday, between 9.00am and 5.00pm (1-hour lunch break included).
40 hours a week
Possible start date
Friday 21 February
Duration
1 year 3 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
The job duties will include providing office support including:
* Client Communication: Communicate with clients, both face-to-face and via phone/email, to understand their requirements and preferences
* Property Listings: Assist in creating property listings, including writing descriptions, taking photographs, and uploading listings to various platforms
* Market Research: Conduct market research to stay informed about industry trends, property prices, and competitor activity
* Negotiation: Learn negotiation techniques from experienced negotiators and assist in negotiating sales and rental agreements between buyers/tenants and sellers/landlords
* Administration: Support the administrative tasks of the sales and lettings process, including preparing contracts, arranging appointments, and maintaining accurate records
* Client Relationship Management: Build and maintain strong relationships with clients to ensure a positive experience and encourage repeat business and referrals
Where you’ll work
Elmhurst 98-106
High Road
London
E18 2QH
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CROWN VOCATIONAL TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Full training will be given leading to a recognised Level 3 Business Administrator Apprenticeship Standard qualification
* Full on-the-job training will be delivered
* Off-the-job training will be supported by Crown Vocational Training
* You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
* An apprenticeship includes regular training with a training organisation. At least 20% of your working hours will be spent training or studying
Requirements
Desirable qualifications
GCSE in:
* English (grade 4)
* Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Customer care skills
* Presentation skills
* Administrative skills
* Team working
* Creative
* Initiative