We are working with Habodel, a pioneering force in the UK rental market, to recruit an exceptional Operational Leader to drive the performance of their national property portfolio. With a mission to create a simpler, fairer, and more sustainable rental experience, Habodel is setting new standards in long-term housing.
About the Role
This is a key leadership position, reporting to the Chief Operating Officer, sitting on the Operating Board and working closely alongside the Regional Head of Operations. The successful candidate will:
Oversee resident services, ensuring a high-quality rental experience
Lead national support programs across lettings, rent collection, complaints handling, and contractor management
Implement strategic initiatives to optimise portfolio performance and enhance service delivery
Ensure compliance with legal, regulatory, and health & safety standards
Develop and manage high-performing teams and contractor networks
Drive cost efficiency and procurement strategies to balance value, quality, and flexibility
Candidate Profile
We are seeking an experienced operational leader with a background in property management and a strong understanding of financial, regulatory, and service-driven operations. The ideal candidate will have:
A strong understanding of property management and the real estate sector, ideally with an emphasis on property works and experience of contractor management
Strong financial acumen and commercial awareness
A service-first mindset, ensuring excellent resident experiences
Leadership skills to inspire and manage teams effectively
A problem-solving approach, with the ability to drive innovation and process improvement
Whats on Offer?
Competitive salary + benefits package
26+ days holiday (plus bank holidays & additional service-based leave)
A modern, fast-growing company with strong career progression opportunities
Healthcare & pension schemes
Flexible working options
This is a rare opportunity to shape the future of a leading rental brand and make a real impact in the sector. If you are a strategic, results-driven professional with a passion for property management, we would love to hear from you.
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