The postholder is responsible for supporting and deputising for the Head of Facilities, to ensure a high quality and cost-effective service, by providing management and leadership to all Soft Facilities services. The postholder must have highly specialised knowledge across several different functions, and on a full range of complex and sensitive procedures and practice relating to the provision of the managed services. As well as having the knowledge and ability to interpret statutory requirements, in relation to cleaning, security, environment, food safety and to assist the Head of Facilities in the formulation of policies. The postholder will provide support and advice to the Head of Facilities on all soft facilities issues and attend meetings on behalf of the Head of Facilities.