Company: Live Nation Venue: Utilita Arena Cardiff Location: Cardiff Reports to: Senior Event Manager Contract type: Full-time, permanent Role Description Utilita Arena Cardiff hosts international tours and concerts with global artists as well as large-scale conference events. The Event Manager is responsible for all the logistical arrangements of an event once it has been contracted by the venue. They are required to maintain clear communication channels between the relevant departments and the client to ensure the thorough planning and safe, smooth running of the event. The post will assume overall responsibility for the technical delivery of allocated main arena events, utilising a good overall knowledge of technical aspects of arena scale shows, along with excellent communication skills to disseminate requirements to direct reports (venue technicians) and aiding in contributing to budgetary targets. The Event Manager will also form part of the duty management team and is responsible for ensuring that all events comply with company health and safety policies, and for the implementation of an evacuation of the venue if required Who you are Competencies / Skills / Knowledge / Experience Essential Understanding of technical operations of arena scale shows, able to interpret complex rigging plots and understand their implications with regards to venue sales plans An understanding of power and electrics in an events venue Understanding of AV requirements for conference events, and the ability to engage confidently with external suppliers to deliver clients' AV needs Working knowledge of venue related health and safety legislation Initiative and adaptability - problem solving skill and initiative Attention to detail and the ability to work to a tight timescale Excellent organisational skills Excellent communication and influencing skills Good numeracy and IT Skills, including the use of Word, Excel and AUTO CAD programmes Desirable Previous Experience of working with the general public A genuine interest in conferencing and live entertainment, with previous experience of working in a pressurised event environment Supervisory experience IOSH qualification Behaviours The following attributes determine how the role will be carried out and are required to be a success Customer focused Independently motivated Team player Commitment to standards Willingness to work unsociable hours What the role includes Liaise with concert promoters and conference organisers in the planning and management of all aspects of their event To liaise with local authorities and the emergency services regarding unique aspects of events To form an internal document, outlining client requirements, for distribution within the venue and to selected external agencies To be responsible for ensuring the completion of a pre-event check, identifying and removing any security or health and safety issues prior to the arrival of patrons To act as Duty Manager on event days and to find solutions to any problems that may arise in an efficient and effective manner As far as is reasonably practicable, supervise the work and conduct of personnel employed or contracted by the promoters whilst working at the arena. Ensure that safe working practises are adhered to and that the safety of those working in and using the arena is not compromised. To undertake Front of House duties where necessary and to deal with problem situations in a professional and courteous manner To produce post-event reports outlining any problems and the means of resolution To share information with other Venues by producing Post-event NAA Reports for distribution within the National Arenas Association To be responsible for post-event invoicing To understand and implement the Venue Emergency Evacuation Procedures if necessary Assist in the recruitment and cost-effective scheduling of casual technical staff In conjunction with the senior event manager, supervise the activities of the full-time venue technician Supervision of the activities of casual technical staff, ensuring that, during events, the technical aspects of the venue are delivered in a smooth and comprehensive manor. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. The Company Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100 festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. APPLICATION DEADLINE: Wednesday 26th February 2025. We reserve the right to close applications at any time so encourage early application where possible.