Part Time Aftersales Retention Executive, Preston
Client:
The Solution Automotive Recruitment
Location:
Preston, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
0a7d3d7caa04
Job Description:
Our client is looking to recruit a part-time Aftersales Retention Executive for their prestigious car dealership.
The objective of the position is to drive work into the Aftersales department to increase profitability, making inbound and outbound calls to existing owners with customer satisfaction and retention being the main focus.
The successful candidate will be an excellent communicator who is driven, has an outstanding telephone manner and can demonstrate the following qualities and knowledge:
1. Passion for customer service
2. Ability to manage own workload
3. Enthusiastic
4. Ability to work under pressure
5. Able to work as part of a team whilst using own initiative
6. Maximise business opportunity, upselling products
7. Accurate data inputting
8. Self-motivated and target driven
9. Adhering to brand standards
10. Previous experience in this or a similar role is essential, and a sales background would be a distinct advantage.
Working days are Wednesdays and Thursdays 8:30am - 5:30pm, with Saturday mornings 8:30am - 12:30pm on a rota basis paid at overtime.
As you will be working with a highly successful and award-winning Retailer, the position offers:
* 25 days holiday (plus bank holidays), additional day's holiday on your birthday - pro-rata for part-time employment
* Discount retail shopping platform
* Preferential family rates within the brand
* Company pension scheme
* Death in Service policy
* Work wear supplied
* Childcare voucher scheme
* Cycle to work scheme
* Training, coaching and development funded
* Incentives and rewards
* Free tickets to local and national events
* Staff social events
* On site car parking
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