Title: Operations Supervisor (Site)
Location: Stonehenge, Amesbury, Wiltshire, SP4 7DE
Salary: £26,119 / 36 hours / Permanent
Job type: Permanent
Ref: 15800
Heritage is for everybody, and we are here for heritage.
We are looking for an Operations Supervisor (site) to join our team on a permanent, full-time basis, working 36 hours per week.
The Benefits
1. Salary from £26,119, depending on skills, experience and location
2. 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
3. Matched pension contributions up to 10%
4. Flexible hours
5. The opportunity to progress your career within the heritage sector
6. Subscriptions to professional bodies
7. Free access to all English Heritage sites for you and up to six friends and family members
8. 25% discount in our shops and cafes
9. Enhanced maternity, paternity or shared parental leave
10. Options to buy additional leave
11. An inclusive working atmosphere
12. Opportunities to attend live music and history events
This is a great opportunity for a people-focused leader to be part of the Stonehenge team, focusing on delivering great experiences to all visitors. You will support, motivate, and coach the site operations staff working at Stonehenge. Passionate about delivering a world-class visitor experience, you will coordinate day-to-day operations with attention to detail on site presentation and a smooth visitor journey.
We are looking for someone who can bring their experience of providing excellent customer service and strong staff supervisory skills, as well as the ability to work independently. You will demonstrate exceptional organisational skills and be a confident communicator, possessing strong interpersonal skills with both visitors and colleagues.
You will ensure the smooth running of the visitor experience at Stonehenge by supporting our team of Visitor Assistants and addressing the needs of our diverse range of visitors. You will also work closely with the Deputy Operations Manager - Site to ensure that our site services and presentations remain at high world-class standards.
Minimum Requirements
To be considered as an Operations Supervisor (Site), you'll need:
1. Excellent Customer Service skills and knowledge of world-leading Visitor Experience
2. Experience taking a leading role in a team
3. Exceptional organisational skills
4. A dynamic problem-solving attitude
5. Awareness of key H&S responsibilities
Interviews will be held on the week commencing 24th February.
If you would like to talk to us about workplace adjustments or working patterns, please contact Julia Richardson at Julia.Richardson@english-heritage.org.uk. No agencies please.
Everybody's welcome at English Heritage. We are committed to making sure that English Heritage is an equitable, diverse, and inclusive place to work.
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