Role Title
Surgical Solutions Manager
Location
Birmingham
Rewards
Competitive salary and comprehensive benefits on offer
Summary
At Smith+Nephew, we believe in our products. We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited!
This role will manage key relationships across a geography, developing and building on relationships with our customers. Those healthcare professionals that you engage with day in day out, will rely on you to offer advise, guidance and product knowledge
Working to a business plan, the primary purpose is to improve the service provision and efficiency of the business. Through an understanding of the Hospital Theatre environment, this role will assist with the ongoing support of existing Smith+Nephew customers and/or help implement business in new accounts by supporting the safe and efficient clinical use of the company's products and the management of associated stock and equipment, following the relevant company processes and procedures.
Sound exciting? We believe so!
Essential Job Functions
1. Provide customers with technical advice and appropriate training on the safe and effective use of the company's products.
2. Supporting customers with activities relating to the management of the company's stock and equipment including consignment inventory, loan kits, stock auditing, ordering patterns.
3. Maintain up-to-date records of customer activity on the company's CRM system, including information on customers' usage, purchasing protocols and relevant competitor activity working jointly with the appropriate Account Manager.
4. To liaise with colleagues from other parts of S+N to ensure cross-business opportunities within key accounts are maximised.
Requirements
5. Relevant professional qualification or undergraduate degree preferred.
6. You may be making your first move into industry from a clinical position (physiotherapy, nursing, operating department practitioner or similar) or you may already have a medical device sales background.
7. Clinical Proficiency
8. Effective Communication
9. Customer focused
Travel Requirements: > 75%
Applications:
If you share our passion for pioneering innovation and can demonstrate how you meet the criteria outlined, we would love to hear from you.
We continue to actively build an environment where every individual can fulfil their potential and be proud ambassadors for Smith & Nephew, our customers and their patients.