Executive Concierge – Mandarin Speaking High-End Student Living Location: South Kensington, London Salary: £30,000 per annum Schedule: Shift rota (day shifts only 4 on, 4 off inc weekends) About the Role Our client, a luxury student living provider in the heart of South Kensington, is seeking an experienced and professional Concierge to deliver an exceptional standard of front-of-house service. With rooms priced at £1,400 per week, this is a premium environment where discretion, attentiveness, and a high level of customer service are key. You will be the first point of contact for students and visitors alike, providing a welcoming, safe, and helpful presence in the building. This is a varied and rewarding position in a supportive team, ideal for someone with a hospitality or high-end residential background. Key Responsibilities Deliver a warm, courteous welcome to residents and visitors, ensuring an exceptional front-of-house experience at all timesFluent in English & Mandarin, verbally and written communication Provide information, assistance, and support to residents, including handling queries, booking services, and managing requests Maintain a secure environment by monitoring access to the building and reporting any concerns Ensure the reception and communal areas are always presented to the highest standards Manage incoming and outgoing post and deliveries Liaise with contractors and suppliers when required Support with day-to-day administration and reporting duties Report any maintenance or facilities issues promptly Work in accordance with health and safety and fire safety procedures Ideal Candidate Previous concierge or front-of-house experience in a luxury residential, hospitality or student living environment Professional, polished, and service-driven demeanour Excellent communication and interpersonal skills Strong attention to detail and organisational ability Calm and composed under pressure, with the ability to handle issues discreetly Basic IT literacy and administrative competence Flexible and reliable with a strong work ethic How to Apply: If you are ready to take on a role that combines property management with lettings negotiation, please contact Sally Asling at ProFind Property Recruitment on or, or email. By applying, you consent to ProFind Property Recruitment processing and storing your data for the purposes of your job search. If you have not received a response within 48 working hours, please assume your application was unsuccessful on this occasion, but feel free to apply for future opportunities.