Job Title
Customer Section Manager
Location
Shore Road Belfast
Employment Type
Full time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
45
Salary
Competitive salary plus benefits
Category
Store Operations
Closing Date
18 December 2024
About the Role
Retail is ever changing and as we continue to transform our stores for the future and grow our online proposition to meet increasing customer demand, we are looking for customer-focused leaders to drive service excellence across both the store and our online operation.
Our Customer Section Managers are integral to the successful execution of our future strategy and have overall accountability for the leadership and profitability of our Customer Service operation and Back of House. The successful applicant will be responsible for delivering the highest operational standards within these areas, enabling the delivery of a high-performance culture within their team. The successful applicant will quickly become obsessed with our strategy, our purpose, and our customers, ensuring both our in-store and online customers have an outstanding shopping experience.
As part of the leadership team, you will work a three-week rolling rota including weekends, evenings, and late nights. As a crucial member of the duty management team, you will at times be solely responsible for the store, and therefore you will need to be confident in overseeing operation in its entirety.
About You
You will have a proven track record in leading through varied & diverse teams, delivering operational excellence and be able to work in a fast-paced environment, be adaptable to change as well as having an eye for detail and an ability to execute plans first time.
You will have an engaging leadership style, be a strong coach and mentor to all colleagues, with an ability to influence at all levels. You will be a strong communicator and be able to flex your approach depending on your audience.
Imagine being a part of the evolving world of retail and the difference you can make every day to a customer shopping experience both in store and online; this role will give you the opportunity to be a part of this transformation.
Your Benefits
Alongside a competitive salary, you'll get lots of other great benefits too, including 10% off your Asda shopping, incentive schemes, a pension scheme, bonus scheme, and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Apply today by completing an online application.
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