NHS Business Services Authority
About
The NHSBSA values and respects the diversity of its employees, and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability.
The NHSBSA will not normally re-engage a former employee in any capacity including in a self-employed/consultancy capacity; through an agency; in a temporary or permanent post or to a supply list, for a period of 12 months after the redundancy date.
Key details
Location
Site: Stella House
Address: Goldcrest way, Newburn Riverside
Town: Newcastle Upon Tyne
Postcode: NE15 8NY
Major / Minor Region: Tyne and Wear
Contract type & working pattern
Contract: Permanent
Hours: 37.5 hours per week
• Full time
• Flexible working
Salary
Salary: £29,970 - £36,483 per annum
Salary period: Yearly
Grade: NHS AfC: Band 5
Specialty
Main area: Cyber Security Analyst
Job overview
Working in the NHSBSA Cyber Security Operations Team, you will monitor & review security alerts and security tooling information, to ensure the security of the network and information systems, maintaining a solid knowledge of our information security practices ensuring timely security support is provided to satisfy business needs.
You will work with business stakeholders to understand and shape their security requirements, ensuring that customer data and other assets are secured, while enabling open and modern secure digital services.
You will assist with maintaining the organisations Cyber Security Operations functions supporting the team manager in developing and supporting a range of products and services.
You will work under general direction and within a clear framework of accountability you will exercise substantial personal responsibility and autonomy to plan own workloads to meet objectives and delivery timeframes.
What do we offer?
* Hybrid working – offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it.
* 27 days leave (increasing with length of service) plus 8 bank holidays.
* Opportunities for development.
* Active wellbeing and inclusion networks.
* Excellent pension.
* Various salary sacrifice schemes.
* Employee Assistance programme, offering free 24/7 support for you and your loved ones.
* Access to a wide range of benefits and high street and online discounts.
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Specialist Skills
* Provide support for Security systems, using your initiative to ensure the security, availability and stability of NHSBSA services;
* Analysing technical, security and statistical data and resolving complex issues when security is impaired, escalating when necessary.
* Identify through research and investigation, security threats providing analysis and evaluation in a timely manner.
* Working collaboratively with colleagues in the Information security function conduct risk assessments.
* Provide Security awareness training for non-Security staff in the safe and secure use of Information Technology.
* Maintain an understanding and be aware of developments in the cyber security threat landscape.
* Work within NHSBSA’s policies, standing orders, financial regulations and legislative requirements.
* Work collaboratively with colleagues and customers to deliver high-quality secure technology services.
* Create and maintain operating instructions, user guides and reference/ training material to be used by a technical and non-technical audience.
* Complete own assigned tasks to a high quality and within agreed timelines. Pro-actively proposing improvements to enhance own and business areas.
* Actively identify your development and training needs within this specialism to maintain and develop your skills in Cyber Security to meet the requirements of the business.
Working for our organisation
Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we’re proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That’s why when you join us, you’ll be empowered and supported to help your career grow. As one of the UK’s Best Big Companies to work for, we’re connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. We’re committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care.
Detailed job description and main responsibilities
In this role, you are accountable for
* Provide support for Security systems, using your initiative to ensure the security, availability and stability of NHSBSA services;
* Analysing technical, security and statistical data and resolving complex issues when security is impaired, escalating when necessary.
* Identify through research and investigation, security threats providing analysis and evaluation in a timely manner.
* Working collaboratively with colleagues in the Information security function conduct risk assessments.
* Working collaboratively with Security architects, network specialists and 3rd party providers develop and improve network security.
* Develop knowledge and systems related to Cryptographic services.
* Provide Security awareness training for non-Security staff in the safe and secure use of Information Technology.
* Maintain an understanding and be aware of developments in the cyber security threat landscape.
* Work within NHSBSA’s policies, standing orders, financial regulations and legislative requirements.
* Work collaboratively with colleagues and customers to deliver high-quality secure technology services.
* Create and maintain operating instructions, user guides and reference/ training material to be used by a technical and non-technical audience.
* Complete own assigned tasks to a high quality and within agreed timelines. Pro-actively proposing improvements to enhance own and business areas. Escalating issues at appropriate times.
* Actively identify your development and training needs within this specialism to maintain and develop your skills in Cyber Security to meet the requirements of the business. Mentored by more experienced colleagues in other Cyber Security tasks to extend your skills, experience and knowledge.
In addition to the above accountabilities, as post holder you are expected to
* Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.
* Demonstrate NHSBSA values and core capabilities in all aspects of your work.
* Encourage an environment where your own and colleagues’ safety and well-being is promoted.
* Contribute to a culture which values diversity and inclusion.
* Follow NHSBSA policies, procedures, and protocols as they apply to your role.
Working relationships
Responsible to: Cyber Security Operations Manager
Key relationships and connections: ICT Project teams, Third party suppliers, Internal and external stakeholders
The NHSBSA is passionate about creating a diverse and inclusive organisation, which is a great place to work and truly reflects the diversity of our customers. We welcome applications from talented people of diverse characteristics including age, disability, gender identity and expression, race or ethnicity, religion or belief, sexual orientation, or any marginalised group. We also welcome applications from all those in the Armed Forces Community.
At the NHSBSA we pride ourselves on being a Disability Confident Leader, Stonewall Top 100 employer and we’ve recently been awarded the Employers Network for Equality and Inclusion Gold Standard benchmark.
We offer an invitation to the first stage of the selection process for people with disabilities that wish to be considered under the Disability Confident scheme, and for members of the Armed Forces Community, where all of the essential criteria in the person specification are met.
A copy of our Privacy Notice is available to view at the link below:
NHSBSA Privacy Notice
Person specification
Personal Qualities, Knowledge and Skills
Essential criteria
* Exposure to one or more security tools
* Basic understanding of Secure development
* Inquisitive
* A strong focus on customer service
* Self-motivated
* Proactive
Desirable criteria
* Has a real interest in information security and ensures they keep up-to-date with the latest Security news
Experience
Essential criteria
* Recent security or support experience
* Experience of working as part of a team to provide a service to customers
* Experience of effectively learning new skills and developing oneself
Desirable criteria
* Penetration testing
* Computer forensics
* Information Security Management Systems ISO27001
* Experience with software and security architectures.
* The production of ICT security reports/MI for relevant parties
Qualifications
Essential criteria
* ICT qualification OR recent ICT experience
Desirable criteria
* ITIL foundation qualification
* Other professionally recognised ICT certification
* ICT related degree
Documents
* Job Description
* Guide to Completing your application form
* HR - Benefits Infographic
* Our Values
Further details / informal visits contact
Name: Adam Williamson
Job title: Cyber Security Operations Team Lead
Email address: [email protected]
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