Job Description
For over 25 years, Abcam has been providing tools the scientific community needs to enable faster breakthroughs in critical areas like cancer, neurological disorders, infectious diseases, and metabolic disorders.
We believe that to continue making progress, we need to work together, each bringing our own unique perspectives to make an impact on the world. This community needs people like you: dedicated, agile and above all audacious so we can truly drive science forward.
The Accounts Receivable Specialist / Credit Controller is responsible for regular chasing of outstanding debts from customers and for processing customer receipts. You will be working with both internal and external customers, responding to queries in a timely manner.
This position reports to the Accounts Receivable Team Leader and is part of the Finance team located in Cambridge, UK and will be on-site. At Abcam, our vision is to be the most influential life sciences company for researchers worldwide.
In this role, you will have the opportunity to:
1. Regularly review the aged debt reports daily and complete timely chasing of outstanding debt allocated to you. Keeping up to date concise customer records and ensuring updates are given.
2. Monitor and maintain the unallocated receipts on the Customer Receipts worksheet. Work with the AR team as a whole to identify and remedy the correct allocation of unallocated receipts.
3. Keep customer accounts clean and under control using credit limits, statements and credit holds.
The essential requirements of the job include:
1. Problem solving or analytical experience needed to understand and resolve customer queries.
2. Fluent in verbal and written English. A great communicator and comfortable conversing with customers over telephone and email as required. At least 3 years of experience in customer service or a similar customer-facing role.
3. Experience using the Microsoft Office Suite.
It would be a plus if you also possess previous experience in:
1. An understanding in Accountancy/Finance is desirable but not essential.
2. Advanced Microsoft Office specifically Excel.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
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